Tech Engagement Lead
Company
Improvadoio
Location
Europe
Type
Full Time
Job Description
- Proficient in English and capable of engaging effectively in a client-facing capacity.
- A track record of directly managing and executing projects, with a minimum of 3 years in client-facing roles such as Project Lead, Customer Success Manager, Sales Engineer, Account Manager, or similar.
- Demonstrated expertise in leading cross-functional teams with a commitment to strong interpersonal skills.
- Technically savvy, with the ability to not just coordinate but also to drive the technical aspects of project delivery management, system analysis, or technical pre-sales.
- A consummate professional who is personable and dedicated to client stewardship.
- Exceptionally organized and adept at juggling multiple tasks and clients.
- Stellar communication and collaboration skills, ensuring seamless teamwork across departments.
- Proven experience in building data models and analytics with SQL
- Project management proficiency in SaaS, Big Data, or high-traffic projects.
- Knowledge of MarTech/AdTech industry practices.
- Experience in delivering Professional Services in a SaaS/AdTech company, strategic consulting firm, or large system integrator, especially within a high-growth or fast-paced environment.
- Solid technical foundation (API, programming, etc.)
- Startup experience is valued.
- Prioritizing customers with a commitment to excellence in support.
- Independently and accurately creating project and resource plans while collaborating with clients and internal Professional Services practice leads.
- Ensuring projects align with Professional Services standards, stay within budget, and adhere to timelines.
- Engaging in client consultations and leading meetings with a strategic mindset.
- Managing client relationships hands-on through comprehensive project execution.
- Partnering closely with Sales, Engineering, Product, and Support to align with the company's strategic goals.
- Remote-first environment
- Strong product/market fit: marketing data product for US-based enterprises
- 27 days of PTO per year
- US holidays and additional days off
- Extremely fun & open startup environment
- Professional development reimbursement

Date Posted
10/07/2024
Views
0
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