Tech Hub Associate

"We Push the Boundaries of Possibilities for our Communities."

Overview of the Position Responsibilities: The Bluepeak Technology Hub Associate is a community partner who gathers and educates our customers on the latest technology trends. A Tech Hub Associate will be responsible for hosting events in the Technology Hub, as well as in the community and virtually. Additionally, the employee will partner with the business sales team to ensure that our business customers have a space to use to host various meetings and events. Our Bluepeak Technology Hub will also serve as our community anchor for all sales and customer experience needs. If this sounds exciting, please read on.

Be part of our innovation- building and delivering a fiber-rich internet connection to people's doorsteps.

What You Will Do:

• Experience Focused - Passionate about delivering a world class experience for customers and employees.
• Results Oriented - Drives results and growth for the store and its employees.
• Product Guru - Know why Bluepeak products are best.
• Operations Owner - Efficiently manages all in store operations policies and procedures.
• Manage daily operations in Technology Hub.
• Maintain Technology Hub Schedule and ensure it's well publicized.
• Partner with the business team to schedule demos.
• Host events in the community, in the Tech Hub, and virtually to educate customers on technology trends.
• Partner to create learning materials for both internal and external customers.
• All other duties as assigned.

What You Will Need:

• High School diploma or GED required.
• Previous experience organizing events for varying groups of people, both in size and demographic is strongly preferred.
• Demonstrable community partnerships.
• Must be detail oriented and organized.
• Must have a valid driver's license and able to pass a motor vehicle report check.
• Must have reliable transportation.
• Provide best-in-class customer experiences.
• Maintain strong relationship with community partners - continuous contact and follow through.
• Proactively identify needs and solutions.
• Culture carrier who energizes, engages, and leads through continuous change.
• Ability to work beyond normal business hours including evenings and weekends as necessary.
• Professional appearance and attitude.
• MS Office Suite: Outlook, Powerpoint, Word, Excel, Access, and OneNote.
• Prolonged periods of sitting at a desk and working on a computer.
• Regularly required to talk and hear.
• Frequently required to sit, stand, bend, reach, push, pull and walk.
• Required to use hands, handle objects and paperwork.
• Required to use close vision and be able to focus.
• Required to refrain from personal use of technology during working hours.
• Required to lift up to 25lbs at a given time.

Why Work at Bluepeak?

• Comprehensive Benefits Package, Including Medical, Dental, Vision, Life, and 401(k)
• Generous Vacation and Paid Sick Time + Paid Holidays and Personal Days
• Professional Development With an Emphasis on Internal Promotion
• Employee Discounts on Bluepeak Services, Including Internet
• Progressive and inclusive work culture in which our team has the flexibility, support, and resources to be successful in their careers!

About Us

We believe that the size of the city shouldn't determine the quality of the technology. That's why we are building for you: Faster, more reliable, and without the things that get in the way of great service-like red tape, hidden fees, and slow response times. And with up to 5 gigabits of speed for residential customers and 10 gigabits for businesses, we are whole new ballgame- from internet to TV, to connecting every device in your home, to powering your business, we're not only providing the best fiber connections in your community, but we're also meeting the growing needs for how you live.

Bluepeak provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)