Job Description
At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.
Overview:
Our Compliance Line of Business (LoB) is seeking a Technical Manager. This role is responsible for the software development of our Communications Compliance SURVEIL-X solution for the financial services and banking industry.
Job description
We are seeking a dynamic and experienced Technical Manager to lead our Product Development team in the Compliance Domain. In this role, you will play a pivotal role in driving the development and maintenance of cutting-edge compliance solutions that meet regulatory requirements and exceed industry standards. As a Technical Manager, you will provide strategic leadership, technical expertise, and mentorship to a team of talented engineers and developers.
Responsibilities:- Product Leadership: Lead the development, enhancement, and maintenance of compliance domain products, ensuring alignment with organizational objectives and industry best practices.
- Team Management: Build and nurture a high-performing team of engineers and developers, fostering a collaborative and innovative work environment.
- Technical Expertise: Bring deep technical knowledge and expertise in compliance domain products, staying updated on industry trends and emerging technologies.
- Strategic Planning: Collaborate with cross-functional teams to define product roadmaps, set clear objectives, and drive product development strategies.
- Compliance Assurance: Ensure that all compliance domain products adhere to regulatory standards and compliance requirements, with a focus on security, data protection, and quality assurance.
- Project Management: Effectively manage project timelines, budgets, and resources to meet project goals and milestones.
- Stakeholder Communication: Act as a liaison between technical teams and non-technical stakeholders, conveying complex technical concepts in a clear and understandable manner.
- Quality Assurance: Oversee the implementation of robust testing and quality assurance processes to ensure product reliability and performance.
- Continuous Improvement: Identify opportunities for process improvements, efficiency gains, and technology enhancements within the compliance domain.
Qualifications - Essential:
- Bachelor’s or Master’s degree in computer science, Engineering, or a related field.
- Proven experience in technical leadership and management roles, preferably in the compliance domain.
- 12+ years of experience in Software Engineering of which 3+ years' experience in managing a team of software developers.
- Extensive experience in product development using .NET technologies, including C#, ASP.NET, and .NET Core.
- Familiar with DevOps processes and tools employed to support CI/CD and monitoring.
- Excellent project management skills, with a track record of successfully delivering complex projects on time and within budget.
- Strong interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
- Exceptional problem-solving abilities and a proactive approach to addressing technical challenges.
- Demonstrated commitment to quality, security, and compliance in product development.
Qualifications - Desired:
- Experience working with AWS (Amazon Web Services) is a significant advantage, showcasing your ability to leverage cloud-based solutions effectively.
- Experience with indexing technologies and search platforms, such as Elasticsearch, Apache Solr, or AWS Elasticsearch
If you are a forward-thinking technical leader with a passion for compliance and a desire to drive innovation in the industry, we encourage you to apply. Join our team and make a significant impact on the development of cutting-edge compliance solutions.
About NICE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
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Date Posted
09/25/2023
Views
12
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