Tech Manager

NICE · Other US Location

Company

NICE

Location

Other US Location

Type

Full Time

Job Description

At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.

Tech Manager:

Responsibilities

  • Lead a team of talented engineers – Dev and QA. Manage all people aspects, such as hiring, reviews, mentoring, promotions, etc.
  • Work hands on with your team members on development activities and ensure high quality engineering standards are achieved, including Test Automation & Unit testing
  • Act as agile coach for the team, helping to keep the team focused on fulfilling the commitments they have made to the Product Owner
  • Liaise with the team to promote good work practices, empowering the team to self-optimize their process.
  • Assist in the development of short, medium, and long-term plans to achieve strategic objectives.
  • Work closely with the product manager, BA, technical architect, QA engineers, and software engineers to define/develop features big and small for our applications.
  • Actively guide and mentor the team to develop features to meet functional, documentation and quality while obviating roadblocks.
  • Drive and impact all current processes related to software development and improvements across the org as necessary.
  • Ensure that any impediments to the team are resolved in a timely manner
  • Adjust hours of work, priorities, and staff assignments to ensure efficient operation based on workload.

Skills and Experience required

  • B. Tech or M.E./M.Tech in Computer Science, Electronics Engineering OR equivalent
  • 13+ years of experience in software engineering
  • At least 3 years' experience in managing multiple teams of software developers.
  • Experience of application development using Dot net technologies and web technologies.
  • Familiarity and/or experience with public cloud infrastructures and technologies such as Amazon Web Services (AWS).
  • Good exposure to Service Oriented Architecture and associated design patterns for development, deployment, and maintenance.
  • Familiar with DevOps processes and tools employed to support CI/CD and monitoring.
  • Leadership skills - experience in leading, coaching, and motivating people
  • Excellent communication skills, fluent in English
  • Demonstrated ability to influence others, especially in sensitive or complex situations.
  • Great initiative: proven ability to tackle projects with a can-do attitude.
  • Proven experience in operating within a global environment with remote management.
  • Proven experience with working with Agile teams.
  • Experience of working with Product company developing enterprise software is a must

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.


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Date Posted

11/09/2023

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