Tech Operations Specialist

Are you an experienced professional looking to take your career to the next level in sales enablement? We are excited to announce an opening for a dynamic and innovative Technology Operations Specialist to join our team! This position requires a minimum of 5 years of experience in a tech or revenue operations role and is perfect for someone ready to make a significant impact from the ground up.

In this pivotal role, you will play a key part in facilitating client technology onboardings, supporting the sales enablement team, and managing essential data and materials. Your efforts will ensure smooth transitions for clients, effective technology integration, and a streamlined onboarding experience. As your role evolves, you will take on new challenges and responsibilities in line with growing demand, helping us adapt and excel.

You'll also play a crucial role in training new hires, ensuring they are up-to-speed with our tech stack, processes, and best practices. Your contributions will be vital to the overall success of our sales enablement initiatives, leading to success for our client partners!

If you're adaptable, quick to pick up new skills, and thrive in a fast-paced environment, this role offers an exciting opportunity to make a meaningful impact. Join us and start your career while playing a key role in our continued success!

Primary Responsibilities

• Facilitate client technology onboardings and setups, ensuring smooth transitions and effective integration into our systems 
• Support the sales enablement team by providing necessary materials and information 
• Verify and organize client data, ensuring accuracy and timely updates
• Provide ongoing support and training for clients to enhance their understanding of our technology and processes
• Understand outbound sales strategies and how to synthesise data and information into effective contact strategies 
• Address challenges with creativity and resourcefulness, using various tools and resourcesAdhere to project timelines and established guidelines
• Adhere to project timelines and established guidelines
• Deliver new hire training on the tech stack, sales processes, and best practices
• Provide list building support, assisting the team in generating and maintaining targeted lists for outreach and sales campaigns
• Take on additional responsibilities and tasks as they arise, adapting to evolving business demands

About You

• At least 5 years of experience in a tech or revenue operations (rev ops) role
• Strong organizational, multitasking, and problem-solving skills
• Self-starter with a keen desire to learn, grow, and take on new challenges
• Eager to learn and adept at seeking answers independently
• Strong time management and note-taking skills, with the ability to read between the lines
• Adaptable & able to thrive in a fast-paced, startup-oriented environment

Your Qualifications

• Familiar with CRM systems (e.g., HubSpot, Salesforce) and proficient in G-Suite and Microsoft applications 
• Basic knowledge of Python or willingness to learn, other coding languages would be an asset 
• Strong communication and interpersonal skills, with the ability to deliver above expectations
• Intuitive and able to find necessary information quickly
• Great at delivering above expectations

Preferred Qualifications (Nice to Have)

• Experience with web scraping and manual data research 
• Familiarity with sales enablement tools and techniques 
• Strong communication and interpersonal skills

Together we're building a culture that embraces diversity and learning, humility and excellence. The Sales Factory is committed to building an inclusive and diverse workforce.

We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities and perspectives.