Techical Account Manager

Who we are

We are one of the fastest growing FinTech startups in Europe, executing an ambitious growth plan in 2023. We are one of the global leaders in quant technologies, most recently recognised as the “Best Quant Technology Provider” in the annual UK & US Hedgeweek awards. Investors with $5 trillion of total AuM are using our products today.

Our SaaS enterprise platform specializes in macro strategies and cross asset allocation with operationally-ready datasets across a wide range of financial instruments. Our best-in-class platform provides the tools to research, build and deploy customized strategies – providing users an edge in beating the market.

Our data validation engine (DaVe) is a managed cloud service that streamlines financial data delivery by ingesting and running raw data through multiple stages of validation, normalization and cleaning. It serves as an important bridge between the growing number of data vendors and ever more demanding investment managers.

Our values

Be curious; have a system; build it to last; reduce friction for actions; value honest opinions.

Our vision

Our mission is to refine the world’s data because it’s our core tenet that the right information at the right time changes lives.

Growth Plan

We relentlessly focus on enhancing and simplifying the user experience of our SaaS platform. Most recently, we are implementing a ChatGPT-4 based user interface that allows users with no Python programming skills to express investment ideas in an English conversation with our AI bot which implements the idea using our analytics libraries and data on the fly.

With teams in London (the HQ), NYC and Sydney, we always aim to stay close to our customers and provide better products and services as the user base continues to grow.

What we offer you

• An open, collaborative culture of diverse thinkers and enthusiastic innovators
• An opportunity to benefit from the growth of the business in an environment where you are able to shape and influence how the business is portrayed on the global stage
• A competitive salary and a benefits package that supports your overall wellbeing and future

What you offer us

• A strong work ethic, a positive attitude, and a commitment to continuous improvement. We value self-starters who are able to take ownership of their work and contribute proactively to the team's success.
• Experience and highly-motivated person who can support existing customer base while identifying opportunities for product and client expansion

What you’ll do

• Proactively learn the SigTech python-based platform in order to effectively support the existing user base and identify opportunities for product development
• Develop knowledge of financial instruments and systematic investing to better understand the goals and workflows of clients
• Actively manage existing accounts, working to expand relationships and identify upselling and cross-selling opportunities
• Conduct effective demonstrations of the SigTech platforms to prospects, and manage the sales process through diligent follow-ups and relationship building
• Provide scalable solutions to client queries or escalate as appropriate
• Collaborate closely with engineering and quant teams in an agile environment to deliver incremental product value
• Periodically collaborate with the marketing team on content creation and releases

What you’ll need to succeed

• Bachelor’s degree in a related field, such as Computer Science, Engineering, or Finance
• Strong understanding of Python and experience working with python-based platforms
• Knowledge of financial instruments, systematic investing, and cloud computing
• Highly analytical with strong attention to detail and a systematic approach to problem solving
• Heavily user-focused with the ability to translate product insights into actionable requirements that can be understood by engineering teams
• Exceptional interpersonal and communication skills to both support and gather feedback from clients. Able to tailor communication style to audience
• Good organizational skills with the ability to multitask and ruthlessly prioritize
• Motivated to achieve and driven by success

Great to haves

• Derivatives trading experience
• Trading strategies research
• Experience in the commodity trading/hedging space will be highly regarded

Salary Range

In New York City, the base salary for this position at the time of posting will range from $100,000 / $110,000 The compensation information is a good-faith assessment. Individual compensation varies based on job related factors, including business needs, experience, level of responsibility, and qualifications.

SigTech is an equal opportunities employer and we are committed to ensuring that all job applicants and members of staff are treated equally and without discrimination on the basis of gender, sexual orientation, gender reassignment, marital status, race, nationality, ethnic or national origin, religion, disability or age. A copy of our Equal Opportunities Policy will be made available on request.

For further information about how we collect, process and store your personal data during SigTech’s job application and recruitment process, please see our Privacy Notice.