Technical Account Analyst

Ibotta is seeking a Technical Account Analyst to join our innovative team and contribute to our mission to Make Every Purchase Rewarding. As a Technical Account Anaylst, you will be working directly with clients and third party inputs to execute campaign lifecycle, including set up, post launching monitoring and performance auditing. Additionally, you will be working cross functionally to troubleshoot Longtail Affiliate Partner issues.

This position is located in Denver, Colorado or with the option of full-time remote. Candidates must live in the United States. 

What you will be doing:

• Own the holistic technical execution of campaigns for top-tier Retail marketers, communicating with clients and acting as a liaison between various internal cross-functional groups

• Manage campaign setup and implementation in Ibotta’s proprietary system, including the trafficking of 3rd party inputs

• Troubleshoot campaign issues to maximize performance including, but not limited to, sharing of data via API, 3rd party discrepancies, and reporting

• Assist Account Executives and Partnership Support Managers in client and 3rd party communication specifically related to campaign performance concerns, delivery, and reporting

• Work alongside Engineering and Product teams to investigate and troubleshoot technical issues related to Retail vertical execution that have revenue implications

• Be a go-to resource for all internal teams on Ibotta’s emerging product capabilities, bringing creative solutions to performance marketers and 3rd party vendors

• Manage custom and complex offerings, including new or intricate product offerings

• Embrace and uphold Ibotta’s Core Values: Integrity, Boldness, Ownership, Teamwork, Transparency & A good idea can come from anywhere 

What we are looking for: 

• 1-2+ years of experience in an operations or technical role

• Bachelor’s Degree preferred

• Required Technical Skills: GSuite, Data interpretation, Ability to utilize a variety of dashboards

• Strong attention to detail with ability to quickly learn and grow new productivity software applications tools

• Proven track record of working cross functionality towards shared goals and delivering meaningful impact

• Professional communication skills, both internally and externally with clients. 

• Self-directed and capable and making an impact with varying levels of direction

About Us:

Built in Denver, CO, Ibotta ("I bought a...") is a free mobile shopping app that gives users cash back on groceries and more. Through our partnerships with brands and retailers like Procter & Gamble, Kraft Heinz, Kellogg, Amazon, Walmart, Target and Uber, we’ve delivered over $1.25B in cumulative cash rewards to our Savers. Guided by our values and our mission to make every purchase rewarding, we come to work energized by the business problems we get to solve, the technology we get to build, and the people we get to innovate (and have fun) with. Ibotta made Inc.’s 2020 list of the 5000 fastest-growing private companies in the U.S. for the third consecutive year. In 2019, we became the first mobile consumer technology company in Colorado to achieve $1B in valuation.

Additional Details:

• This position is located in Denver, CO or with the option of full-time remote and includes competitive pay, flexible time off, benefits package (including medical, dental, vision), Lifestyle Spending Account, 401k match, and equity.

• Base compensation range: $55,000-$60,000. This compensation range is specific to the United States labor market and may be adjusted based on actual experience. This range does not apply to Canada or Mexico. 

• Ibotta is an Equal Opportunity Employer. Ibotta’s employment decisions are made without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected status

• Applicants must be currently authorized to work in the United States on a full-time basis.

• For the security of our employees and the business, all employees are responsible for the secure handling of data in accordance with our security policies, identifying and reporting phishing attempts, as well as reporting security incidents to the proper channels. 

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