Technical Account Manager

Do you enjoy working closely with some of the biggest companies in the world and being the main point of contact, the technical goto person, for these relationships?  Do you thrive on solving complex technical issues while also focusing on driving increased business and building a robust network?  Do you appreciate being able to work cross-department while learning something new every day?  Are you an individual that likes to roll up your sleeves and feel a sense of accomplishment?  If so, you should join IAS as a Technical Account Manager!

At IAS, the Technical Account Manager is the main resource for all technical partnerships, including media partner certifications with non paying media partners, both internally and externally. Partnering with the largest companies in the ad tech industry, you will work closely with the IAS Business Development and Solutions Engineering team to manage, foster, and grow our existing business and technical partnerships. You will also build trusted media partner and publisher relationships, and act as the liaison between internal and external resources. 

Acting as the main technical point of contact, you will manage relationships, address any internal or external questions and technical issues that arise from our media partner certifications,  and or escalate appropriately when necessary. On a daily basis, you should be able to quickly troubleshoot any integration issues, pinpoint the problem, and provide a solution, and escalate to tier 2 support and/or product teams only when necessary. You will also work closely with the Business Development team in recurring Business Reviews with the partners. 

Internally, you will also be relied upon heavily by all departments to provide in-depth updates and insights of the partnerships from a technology perspective, working closely with all departments such as Product, Engineering, Product Marketing, Legal, Pricing, Technical Support, etc.

Qualifications:

• Bachelor's degree in computer science or engineering disciplines preferred 
• 3+ years working in a technical account/relationship management/client-facing role 
• Proficiency in JS, Python, Unix, SQL, HTML, CSS 
• Programmatic experience required 
• Previous experience with web traffic analysis tools
• Previous experience with integrating or designing APIs and SDKs
• Critical thinking and the ability to think outside of the box is a must
• Previous experience working with 3rd party advertising technology companies preferred
• Previous experience working with publishers and publisher ad servers preferred
• In-depth knowledge of the ad tech ecosystem, it's players, and how it all works 
• Mobile and Video experience a plus

IAS strives to maintain a COVID-free workplace and the health and safety of our employees is a  priority. IAS implemented a policy that requires all employees (with limited exceptions) to be fully vaccinated and provide proof of vaccination prior to employment, to the fullest extent permitted by applicable law.

About Integral Ad Science

Integral Ad Science (IAS) is a global leader in digital media quality. IAS makes every impression count, ensuring that ads are viewable by real people, in safe and suitable environments, activating contextual targeting, and driving supply path optimization.

Equal Opportunity Employer:

IAS is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply.

California Applicant Pre-Collection Notice:

We collect personal information (PI) from you in connection with your application for employment or engagement with IAS, including the following categories of PI: identifiers, personal records, commercial information, professional or employment or engagement information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment or engagement. For additional details or if you have questions, contact us at [email protected].

To learn more about us, please visit http://integralads.com/ and https://muse.cm/2t8eGlN

Attention agency/3rd party recruiters: IAS does not accept any unsolicited resumes or candidate profiles. If you are interested in becoming an IAS recruiting partner, please send an email introducing your company to [email protected]. We will get back to you if there's interest in a partnership.

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