Technical Account Manager Technical Advisor

Introduction
At IBM work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so lets talk.

Your Role and Responsibilities

Required Technical and Professional Expertise
– 8+ yrs. Experience in technical service/relationship management.
– 8+ yrs. Experience in client facing role or professional consulting role.
– Experience managing priority/top accounts in technology industry.
– Fundamental knowledge/overview of industry Cloud technologies.
– Excellent communication presentation and interpersonal skills.
– Proven track record of leading large-scale cloud transformation projects in complex client enterprise environments.

Preferred Technical and Professional Expertise
Soft Skills:
– Excellent communication and presentation skills with the ability to influence and persuade senior stakeholders.
– Strong analytical and problem-solving abilities with a strategic and solution driven mindset.
– Ability to work independently and manage multiple priorities in a fast-paced environment.
– Strong verbal and written communications skills are a must as well as the ability to work effectively across internal & external organizations and virtual teams.

Technical and Professional Requirements:
– Understanding of System administration/network layouts mid/large IT environments.
– Deep understanding of cloud architecture principles including multi-cloud and hybrid cloud strategies.
– Knowledge of the underlying infrastructure requirements such as Networking Storage and Hardware Optimization
.
– Hand’s-on experience with Cloud Strategy Consulting Modernization Containerization and Well-Architected Concepts
.
– Experience experience with IBM Cloud including Cloud Paks Kubernetes OpenShift Watson AI and IBM Cloud Infrastructure.
– Track record of implementing IBM Cloud services in a variety of business environments such as large enterprises.
– PMP/ITIL Foundation/PRINCE2/Agile Methodology certification.