Technical Account Manager (West)

Responsibilities

• Identify and evaluate potential new business opportunities to sell the company’s products and capabilities to academic, biotechnology and pharmaceutical customers.
• Execute sales strategies that align to Deepcell’s overall corporate goals.
• Cultivate productive client relationships in multiple functions and across multiple levels.
• Achieve or exceed sales quota and objectives, while maintaining profitability and ensuring 100% focus on customer satisfaction, support and success.
• Develop and nurture strong, collaborative relationship with Product Management, Marketing, and Customer Success teams.
• Coordinate and conduct technical seminars.
• Develop a strong understanding of products and applications used by our customer base, as well as features and benefits of competitor products.
• Play an active role within the North American commercial team to share leads, develop opportunities, add to team spirit, and improve account penetration.
• Consistently and accurately lead sales processes including sales forecasting, pipeline management, and sales tracking using CRM and/or other reporting tools.
• Evaluate, attend and support local trade shows and conferences as needed.

Qualifications

• Requires a minimum of a master’s degree in biology or related field, Ph.D. preferred.
• Strong technical background with a minimum of 2 years of hands-on experience in a commercial setting.
• Previous sales experience selling flow cytometry related instrument products, or capital equipment in the RUO market.
• Awareness and curiosity around the life science marketplace, particularly of the flow cytometry and single cell analysis markets, trends and competitors.
• Strong time and organizational skills.
• Functions well in a team base sales matrix environment.
• Resilient and effective prospector.
• Confident presenter and communicator.
• Ability to uphold Deepcell’s values.
• Self-driven with strong desire to succeed.