Technical Advisor

About NOV and Rig Technologies

NOV is a leading provider of technology, equipment, and services to the global oil and gas industry that supports customers' full-field drilling, completion, and production needs. Since 1862, NOV has pioneered innovations that improve the cost-effectiveness, efficiency, safety, and environmental impact of oil and gas operations. We're continually pushing our own standards higher to deliver the safest, most efficient, and most reliable drilling solutions in the world. Join us as we continue to power the industry that powers the world.

NOV Rig Technologies makes and supports the world's most advanced drilling solutions. To learn more about Rig Technologies products and services, please visit us at https://www.nov.com/about/our-company-structure/rig

DUTIES & RESPONSIBILITIES:

• Evaluate, analyze and make recommendations pertaining to the improvement of product maintenance, product design and operational performance.
• Support development of new products and the realization of performance enhancement and cost improvement ideas.
• Analyze, evaluate, and recommend new materials to support product design changes.
• Perform technical analysis of competitive products, services and/or competitor patents.
• Serve as technical escalation point for Tier 2 subject matter experts, provide advanced analysis and offer resolutions for most challenging issues.
• Provide advanced technical product support to team global subject matter experts (SMEs) assigned to perform 24/7 technical support to internal and external customer base.
• Supervise and support goal oriented training and competency development programs for Tier 2 technicians/engineers to improve product knowledge and cross-discipline troubleshooting.
• Identify, investigate, consolidate and categorize product reliability trends to support product performance feedback.
• Provide technical content support for formal feedback to Product Engineering of global product or component performance and reliability related to design, maintenance, or operations.
• Perform product notification (PN) review (PIB, PIN, etc); support PN planning for release. Support / supervise implementation; perform tracking and reporting function.
• Prepare reports with damage assessments and recommended corrective / maintenance action based on customer and field service reports, and data from NOV logging or monitoring systems.
• Coordinate with internal and external specialists to support complex issue resolution. Cooperate with other business lines to provide the customers Service Above All.
• Maintain close relationships and communication loops with Global Product Engineer and Product Engineering departments.

QUALIFICATIONS:

Visa Sponsorship Available: No

• Time-served apprenticeship/technical degree in electrical or electronic engineering or equivalent technical diploma (essential).
• Location: 5100 N Sam Houston Pkwy. Houston TX 77086.

EXPERIENCE:

• 3 or more years of working experience of Field Service, I&C, Technical Support, eHawk, Field Engineer, AM Projects (essential).
• Technical diploma or a combination of education and experience.
• Skilled in technical analysis and report writing (essential).
• Ability to read and interpret mechanical, electrical, and hydraulic drawings (essential).
• Ability to technically support a multitude of diverse issues within multinational team across technical disciplines (essential).

SKILLS, TRAINING & SPECIALIST KNOWLEDGE:

• Computer literacy (including good command of Microsoft Office Excel, Word and Outlook) (essential).
• Deep knowledge of one or more disciplines; mechanical, hydraulic, electrical or controls, related to design, operations and maintenance of specific families of NOV Rig Systems equipment (essential).

About Us

Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success.

We Power the Industry that Powers the World

Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future.

Global Family

We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.

Purposeful Innovation

Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.

Service Above All

This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget.

About the Team

Rig Technologies

At NOV Rig Technologies, we are harnessing the strength of knowledge and innovation that is revolutionizing the future of energy. We build on what works, using our deep expertise to help minimize risk, increase uptime, and improve performance in drilling operations around the globe.