Technical Analyst I

Choose your next journey as a Technical Analyst I with Millennium Trust Company and join a culture that empowers and where you can innovate. You will be celebrated, you will be challenged, and you can aspire to inspire. You are more than a colleague here; you are part of a COMMUNITY that goes ABOVE and BEYOND professionally and personally to make a difference.
Don't meet every single requirement? Here at Millennium, we believe there is NO "PERFECT" candidate and want to encourage applying even if all the requirements listed aren't met. Our goal is to build an authentic workplace by valuing diversity in our candidates. We work to ensure that our team reflects the diversity of the businesses and clients we serve. We are always looking to expand our growing team with dynamic and enthusiastic individuals. If you enjoy a collaborative, fun environment that champions career development, Millennium Trust is the place for you! We look forward to receiving your application! Check out a video on our Company Culture! Millennium Trust Culture
HOW YOU WILL SOAR:
The Technical Analyst I acts as the intermediary between the business and Technology, using a deep understanding of business processes and technology to help business partners achieve their desired outcomes. The TA will be the direct interface to several senior- and executive-level business and technical partners and must develop strong working relationships with all resources to ensure successful business outcomes. This position requires the ability to understand and help envision the big picture but must also be able to identify unarticulated business needs, uncover and design process improvements , document complex workflows, and become a subject matter expert on multiple internal and third-party systems. The TA will leverage this technical expertise to create prototypes and co-design innovative solutions while assisting in development and implementation utilizing low-code development platforms development tools.

• Work with business partners to elicit high-level requirements and capture business needs; understand the client journey and define user requirements
• Engage with business partners and influence project decisions; asses the risks of various solutions and prioritize competing business demands
• Define scope, business value and time requirements for project requests
• Identify opportunities for business-led delivery; provide consultative support on these initiatives
• Create prototypes and co-design solutions with business units and Technology delivery teams
• Contribute to the implementation of solutions utilizing low-code development tools and platforms
• Promote architectural consistency and usability standards; define and execute test cases
• Translate high-level Business Requirements documents into Technical Specifications, and help prioritize and manage requirements, possibly through a multi-phased delivery approach
• Lead and/or assist with the analysis and documentation of complex process workflows, future-state conceptual system designs, user interfaces, and similar components
• Create, maintain, and manage the review and approval of standard project documentation including, but not limited to: Statements of Work, Project Schedules, Technical Requirements and Specifications, Process Workflows, Test Scripts, Implementation Plans, and related documentation
• Participate in the evaluation and project prioritization process, including the development of business cases, cost/benefit analysis, ROI, and related materials
• Respond to and manage systems and project related inquiries from end users
• Act as a liaison between technical and business resources, and help mitigate and manage conflicts, risks, and issues
• Other duties as assigned

IF YOU HAVE SOME OR ALL OF THE FOLLOWING, APPLY:

• Bachelor's Degree MIS, Business, Finance or related field
• CSM or similar Agile-focused professional certification achieved or in-progress. ECBA, PBA or similar business analysis focused professional certification achieved or in-progress preferred
• 3 - 5 years of applicable experience
• 4+ years Financial services related experience and/or certifications preferred
• 2+ years of business analysis experience, preferably supporting software development projects
• Proficiency with tools related to business intelligence and business process documentation, such as Visio, Excel, reporting tools and SQL
• Experience delivering solutions on low-code platforms such as Salesforce
• Ability to operate effectively and easily transition between strategic and tactical initiatives and assignments
• Excellent analytical and communication skills
• Proven experience preparing, presenting, and maintaining required SDLC documentation and artifacts
• Proven experience developing training materials and in training end-users on new procedures and applications
• Experience working on consumer portal projects, preferably in industries with high security and privacy regulations such as finance and healthcare
• Experience with complex technical integrations (APIs, web services) and SaaS/ PaaS cloud platforms preferred
• Conceptual understanding of relational databases in a Microsoft SQL environment. Experience with queries and scripts preferred
• Experience with any of the following is a plus: XML, JavaScript, .NET framework, T-SQL, JQuery, JSON, CSS, Apex, Visualforce preferred
• Knowledge of Agile and/or Kanban as well as the Waterfall Frameworks preferred
• Familiarity with Jira and the software development life cycle (SDLC) preferred

MILLENNIUM TRUST COMPANY is a rapidly growing, leading financial services company offering specialized retirement and institutional services and recently acquired PayFlex, a consumer directed benefits provider, to create a personalized, holistic approach to financial wellness. To that end,we provide a diversified multi-product business with a holistic focus on financial wellness. Millennium Trust has experienced year-to-year double digit growth and prides itself on its strong, progressive culture.
We have been recognized for our remarkable growth on lists such as Crain's Fast 50 and Inc. 5000, and for our outstanding workplace culture and benefits with Built In's 2023 Best Places to Work and Gallagher's 2022 Best-In-Class Employer awards.