Technical Anaylst

Job Description

Locations: Minneapolis, MN; Columbia, MD; or Charlotte, NC (Hybrid)

This is a hybrid position primarily based in any of the above listed US office locations. We're committed to your flexibility and wellbeing and our hybrid strategy currently requires two days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working.

We give you a world of potential:

Computershare has an exciting opportunity for a permanent full-time Technical Analyst to join our Computershare Corporate Trust (CCT) team.

Here are a few things that make this opportunity truly fantastic:

• We work in a fun and collaborative team environment with a supportive management team to ensure you reach your career goals, no matter where they may take you.
• We offer continuous learning and education opportunities and put emphasis on continued improvement and growth.
• We believe that creativity fosters opportunity, and that the ideas of our employees will be what keeps us ahead in the market.
• Enjoy flexibility with the hours that you work, ensuring that you can obtain the right work-life balance.

A role you will love:

• Be part of a cross-functional Agile delivery team which creates customer-oriented solutions aligned to the overall Computershare and Technology strategy and values.
• Perform business analysis and administrative tasks to assist with the enhancement and maintenance of applications managed by the Enterprise Systems team.
• Assist in the preparation of clear requirements which will form a well-balanced Product Backlog.
• Partner with product manager and project team to define business requirements to meet the project objectives. Ensure requirements are within our business standards and guidelines and align to our business strategy and objectives.
• Communicates, collaborates and negotiates with key stakeholders (value stream leaders, business groups and control groups)
• Effectively manage risks associated with projects and scrum team, including: compliance with applicable laws, rules, and regulations; and adherence to internal policies, procedures, and controls
• Look at industry trends and customer feedback to brainstorm on features.
• Obtain appropriate buy-in on difficult decisions and solve complex issues.
• Work with operations and technical teams to research and resolve production issues.
• Clarify ambiguities and customer experience based on business requirements and product objectives.

What will you bring to the role?

• 3+ years of IT Business Analyst experience including design documentation
• 2+ years of SQL and Agile experience
• Strong working experience of database development with Relationship Database Management Systems (RDBMS) such as Oracle or SQL Server
• Work experience with reporting platforms such as BI or SSRS
• Ability to articulate complex concepts in a clear manner
• Ability to manage process discovery, process modeling, and process improvement activities
• Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
• Excellent verbal, written, and interpersonal communication skills

Rewards designed for you

Paid parental leave, flexible working and a caring and inclusive culture.

Health and wellbeing rewards that can be tailored to support you and your family, including medical, dental and vision.

Invest in your future with 401k matching and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter.

Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, visit computershare.com/careers-handbook.

#LI-SM1 #LI-Hybrid

About Us

A company to be proud of

We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

A diverse and inclusive place to work

Computershare celebrate the diversity of our people, and we welcome applications from everyone. We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers' needs to allow us to drive better outcomes.

We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at [email protected] detailing your requirements and contact information.

Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.