Technical Architect

How you'll make an impact:
As a Technical Architect you will work within the Solution Architecture program of Client Services. Your primary responsibility will be to serve your client-facing colleagues with the complex issues they face as they deliver for our clients, both during implementation and afterwards in post go-live support. Writing defects and change requests where appropriate for follow-up by our Product Management and Development teams is a top priority. Ideal candidates are driven to grow as subject-matter experts in their respective practice of the StrataJazz® platform.

• Consistently demonstrate a deep understanding of StrataJazz architecture, procedures, workflow and SQL code for all modules within the practice
• Serve as the primary technical resource for supporting team members in building their understanding of how our tools should be implemented and how issues & complex requirements should be addressed
• Minimize unbillable time spent on defects, issues, complex configurations, and rework resulting from incorrect configurations
• Identify common/recurring technical issues with both Technical Consulting and Product Management
• Identify affected clients when defects/issues present themselves, track resolution of defect/issue, and communicate to team and/or clients when defect/issue has been addressed
• Serve as trusted technical advisor to highly complex projects
• Translate client requirements into standard best practice configurations that meet client needs, minimize technical debt, and maintain the integrity of the platform

What we're looking for:

• Ability to translate complex issues into action in order to advance the product
• Ability to coach and train team members on a variety of technical subjects and escalations
• Strong influencing skills demonstrated by the ability to work seamlessly across all teams
• Strong problem solving with ability to thoughtfully work through issues and create solutions between teams
• Strong relationship building skills with proven ability to establish value within internal networks
• Advanced communication skills with the ability to simplify complex technical subject matter to drive understanding with all audiences
• Strong project management and prioritization skills
• Conflict resolution and consensus building abilities
• You'd really wow us if you have:
  • Experience in finance or consulting within the healthcare industry
  • Experience using SQL or relational database concepts
  • Previous Experience with StrataJazz solutions

How we work:
The preferred location for this role is in Chicago, IL or St. Louis, MO. We value our people spending time together and have campuses located in both cities. We offer flexibility and afford our people the ability to work both from home and on campus.
Thinking about applying?
Research shows that women and underrepresented groups tend to apply to jobs only when they check every box on a job posting. If you're currently reading this and hesitating to click "Apply" for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.
Should you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please reach out to [email protected].
Here @ Strata…
We are committed to our mission to help heal healthcare. Our culture is driven by our people solving problems together. We embrace learning, collaboration, and continuous career growth. Together, we lift our customers, our products, our company, and our community.
We believe that each of our team member's unique perspectives and experiences is what drives innovation and positive change. Our individual differences are what make us a more forward-thinking organization. We foster a culture of inclusion, equity and belonging, regardless of race, religion, disability, sex, sexual orientation, gender identity or national origin.
The StrataWay - Our Core Values:
While we celebrate what makes each member of our team unique, our four core values are what connect us. The StrataWay sets clear expectations for how we approach our work and how each of us can positively influence the experience of our team and our clients.

• Serve: Act in the best interest of our team and our clients.
• Pro: Be respectful, accountable, prepared, positive, and humble.
• Rock: Step up and do what needs to be done.
• Grow: Keep getting better.

Our Impact:
Strata Decision Technology provides an innovative set of software and service solutions to help healthcare providers better analyze, plan, and perform in support of caring for their community and reducing the cost of care. Our customer base includes 50% of US Healthcare which equates to over 2,000 hospitals and over 400 healthcare delivery systems. Founded in 1996, our mission is to Help Heal Healthcare™. For more information, please visit www.stratadecision.com.
Strata is committed to fair and equitable compensation practices. This role is eligible for an annual bonus based on both individual and company performance. Find out more about Strata benefits here.