Technical Architect - Dyanmics AX/D365

Position Type: Full-Time Salary (Hybrid)
Location: Shinola HQ , Seattle, WA- preferred / Remote Available 
Reports to: Director of Information Technology 

About us

At Shinola, we make beautiful, enduring, handcrafted goods that are built to be lived in, worn out, and well loved. Our thoughtful craftsmanship, timeless design and spirited stories inspire our customers to live well, with confidence & joy—in a style that is uniquely their own! Because we are a growing and evolving company, each employee is a key stakeholder, making decisions every day that directly impact our overall vision and direction. At Shinola, you’ll have the opportunity to make a significant contribution at the start of what we believe will become an iconic American brand.  

• AX Technical Support 
  • Minimize business process downtime, and maximize operational efficiencies
  • Identify the root cause of identified technical issues and implement solutions that allow the application to resume expected behavior
  • Guide AX/D365 processes and offer suggestions for improvements to currently used processes
  • Same-day resolution on all assigned critical bugs - long-term solutions on short-term workarounds
• AX Development
  • Continuously expend functionality of AX/D365 to meet current and future business needs of the company 
  • Maintain overall system architecture and standards 
  • Build new functionality and enhancements to existing functionality that meet the requirements specified through functional specifications
  • Maintain organized source control and documentation
  • Provide code deployment best practices 

• Application Administration
  • Ensure AX/D365 uptime, reliability, and performance to maximize user productivity
  • Maintain Bedrock's AX/D365 infrastructure, including development, test, and production environments
  • Test and install security patches and hotfixes
• Quality Assurance
  • Identify and resolve as many potential bugs and issues before projects are released to production to maintain high-level trust with our customers 
  • Thoroughly test assigned development tasks and projects (after completion) for potential bugs and issues, using standard software testing methods and best practices

Qualifications

• Bachelor's Degree in Computer Science or similar field
• Application development certifications
• 2+ years as a Technical Architect (specifically working with Dynamics AX/D365)
• 3+ years as a Systems Analyst 

Soft Skills

• Demonstrated problem-solving and analytical skills
• Critical thinking 
• Decision making
• Collaboration

Hard Skills

This role will be utilizing the software’s listed below, knowledge of this would be a plus but not mandatory for this role

• Expert knowledge of AX/D365 infrastructure and functionality
• AX/D365 administrative toolkit
• Zendesk
• SQL Server
• SQL Stored Procedures

Sampling of Total Rewards Program

• Compensation type: salary 
• Paid Time-off: 
  • 15 Vacation days (accrued)
  • 10 Corporate holidays 
  • 2 Volunteer days
• Benefits:
  • Medical, dental & vision -click here to view our full package! 
  • 401k with company match 
  • Employee assistance program 
  • Pet Insurance
  • Merchandise discounts
  • Complimentary employee watch

At Shinola, we're committed to growing and empowering an inclusive community within our company and industry. This is why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives across our organization. Research shows that oftentimes women and other minority groups only apply to open roles if they meet 100% of the listed criteria. Shinola encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.   
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned.
This job description does not constitute a contract of employment and Shinola may exercise its employment-at-will rights at any time.