Technical Business Analyst

Job Overview
Applied Systems, Inc., a worldwide leader in insurance technology, is searching for a Technical Business Analyst to focus on connectivity solutions for our Canadian Rating Service and Canadian Insurers, Insurance broker systems, and other third-party solutions. In this role, you will work closely with Insurance companies, brokers, and consultants to achieve the quality and value desired.
What You'll Do

• Identifying and Monitoring success and key performance metrics
• Capturing and defining requirements in Jira to provide to development teams.
• Collaborating with customers to manage and prioritize requirements/defects with implementations.
• Communicating with departments such as Development and Rating Technicians and other product managers to resolve Customer / Insurer issues.
• Stay educated on industry data and connectivity standards.
• Assist the Development team with defining and ensuring the expected results of new features and implementations.
• Assist with testing our solutions as required.

What You'll Need to Succeed
We're looking for someone who:

• Can work remotely or from an Applied Systems office.

Your experience should include some or all of the following:

• 0-2 years working as a Technical Business Analyst or equivalent educational background
• Experience with XML/JSON and Data Analysis tools
• Excellent oral and written communication skills
• Excellent self-management skills, and the ability to work well in a team environment.
• Strong analytical skills, including high attention to detail.
• Strong follow-through and organizational skills
• Passionate about meeting goals and deadlines
• Bachelor's degree or equivalent work experience in Computer Engineering, Information Science, Computer Science, or related disciplines.
  • We proudly support and encourage people with military experience, as well as military spouses, to apply

Additionally, you may have:

• Experience with P&C Insurance in the Canadian Market
• Prior experience or the ability to learn the full suite of Applied Rating Services products.
• Experience with JIRA or similar tools
• Experience with Data Analysis tools

What You'll Gain
Benefits from Day One

• Health insurance plans, dental, and vision
• Wellness incentives
• 401(k) and/or RRSP retirement savings plans with employer match

Work-Life Balance

• Competitive paid vacation time and a free day for your birthday
• Personal/sick time
• Paid holidays
• Flex Time
• Paid parental leave (U.S. candidates)
• Volunteer time off

Empowering Career Growth and Success - We invest in talent, care about our people and are empowered by the results of our work. We grow our teams from within and give our employees opportunities to advance.
What We Value
We strive for excellence at every turn to be the best at what we do. We invest in talent, care about our people, and are empowered by the results of our work. We fulfill the promise of insurance - safeguarding and protecting what matters most in people's lives. And there is no more important job than that.
Our focus on the workforce, workplace, and marketplace gives us a qualified individual in an environment in which they can be productive while we maintain our position in the industry. To help drive that change toward a vibrant, modern workplace, we have employee-driven networks with commonalities in ethnicity, gender, sexual orientation, and military status.
Who We Are
Applied Systems is the leading global provider of cloud-based software that powers the business of insurance. Recognized as a pioneer in insurance automation and the innovation leader, Applied is the world's largest agency and brokerage management systems provider, serving customers throughout the United States, Canada, the Republic of Ireland, and the United Kingdom. By automating the insurance lifecycle, Applied's people and products enable millions of people worldwide to safeguard and protect what matters most.
For 40 years, Applied Systems has led an industry we helped to create with a mission to continuously improve the business of insurance. From partnerships, acquisitions, and insurance innovation initiatives, Applied has focused on efforts to be the indispensable partner in our industry.
It's an exciting time at Applied. You can do big things here, in an environment that supports creative thinking and bold ideas. Visit http://www.AppliedSystems.com for more information on how you can challenge what's possible.
EEO Statement
Applied Systems is proud to be an Equal Employment Opportunity and Affirmative Action Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.
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