Technical Business Analyst

Position Overview: Technical Business Analyst

As a Technical Business Analyst, you will collaborate with stakeholders, developers, and product managers to analyze business processes, gather requirements, and translate them into functional specifications. You will also play a pivotal role in supporting project management, improving system efficiency, and ensuring the successful delivery of technology solutions.

ESSENTIAL FUNCTIONS:

• Collaborate with business stakeholders and IT teams to identify, define, and document business and technical requirements.
• Analyze business processes and workflows to identify areas of improvement and potential system enhancements.
• Translate business requirements into functional and technical specifications for software development.
• Assist in the design, development, testing, and deployment of technology solutions.
• Facilitate communication and collaboration between cross-functional teams to ensure a clear understanding of project requirements and objectives.
• Create and maintain project documentation, including requirements documents, user stories, use cases, and test plans.
• Conduct data analysis and support data-driven decision-making processes.
• Participate in user acceptance testing (UAT) to validate the functionality and quality of software deliverables.
• Monitor project progress and proactively address potential risks and issues.

SKILLS & QUALIFICATIONS:

• Minimum of 3 years of experience as a Business Analyst in an Agile environment
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills, with the ability to effectively convey complex information to both technical and non-technical stakeholders.
• Familiarity with Agile development methodologies, including Scrum and Kanban.
• Knowledge of software development life cycle (SDLC) processes and best practices.
• Experience with project management tools (e.g., Jira, Trello, Asana).
• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• Experience with prioritizing and tracking tasks and communicating status updates
• Knowledge of SQL queries and an understanding of data structures is highly desired

Company Profile:

Safe-Guard Products International is the leading provider of branded vehicle protection products in the finance and insurance space to the automotive, RV, marine and motorcycle/powersports industries. We are a proud partner to Original Equipment Manufacturers (OEMs), top retailers, and independent agents across the United States and Canada. In nearly thirty years, we have grown to power a client roster of over 50 leading protection brands and protect over 16 million consumers under Safe-Guard contracts. Our success is driven by over 700 employees, who serve over 12,000 dealers and support contract holders across the U.S. and Canada.

Safe-Guard continues to experience dynamic growth and has earned a stellar reputation from our clients, dealers, and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of branded product, technology, marketing, and training solutions, and 3) an unwavering commitment to uncomplicated care and customer service.

Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.