Technical Business Quality Analyst I

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This position is responsible for identifying, analyzing, and evaluating requirements for implementation. Developing written test plans and test cases from requirements document. Executing testing criteria, analyzing test output and documenting work plans for assignments. Reporting and communicating issues/discrepancies and recommending solutions. Assisting in defining a systematic approach to solving issues. Knowledge of cross team functionality. High visibility among other departments and leadership as well as working independently within employees assigned area. Links both technical and business requirements in their associated area of expertise; and proactively searches out potential problems and recommends resolutions.

JOB REQUIREMENTS:

• Bachelor degree OR 4 years of claims adjudication or claims administration experience.

• 2 years' experience in testing and researching claim adjudication problems.

• Experience with technical applications such as SQL, Access, Excel other database, design, structure and manipulation products.

• Knowledge of the developmental life cycle.

• Apply analytical skills and to utilize research techniques, problem solving and resolution skills.

• Clear and concise verbal, written and interpersonal skills including the ability to work with teams.

• Complete projects in a timely manner.

• PC experience to include Microsoft Access, Word.

PREFERRED JOB REQUIREMENTS:

• Claims or Provider experience - HIGHLY PREFERRED

• Working knowledge of HCSC systems and HCM business operations.

• Health Insurance industry knowledge.

• Training technical information to groups

• Technical writing skills (training manuals, matrices, etc).

This is a hybrid opportunity that will work from the office 3 days a week.

Sponsorship will not be provided for this role.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

We are an Equal Opportunity Employment / Affirmative Action employer dedicated to providing an inclusive workplace where the unique differences of our employees are welcomed, respected, and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range$39,900.00 - $88,800.00