Technical Communicator

• Design and create the layout text and images for user manuals service manuals and other technical assets. Provide basic video editing as needed.
• Work within a CMS to author structure and publish content.
• Revise existing assets to support product updates.
• Conduct principal photography editing and post-production rendering for photographic assets. Assist with Video and other studio productions as needed.
• Work with digital 3D models and prepare for use in assets.
• Prepare electronic files for release print web use and archive. Work with factories to coordinate and approve print samples as needed.
• Collaborate with Product Managers Team Leaders and Engineers to create content and revise these materials from start to finish.
• Coordinate translations for all assets revised or created.
• Benchmark competitor and non-endemic technical collateral.
• May perform other duties as assigned.

• Minimum Education and/or Equivalent Requirements:
• Bachelor's degree in Technical Writing & Communication Journalism English or similar major or equivalent experience.
• 2+ years of relevant experience.
• KSAs (Knowledge Skills Abilities):
• Demonstrate an in-depth knowledge of design and layout concepts for written materials.
• Must be proficient in the use of the Adobe Creative Suite and Microsoft Office applications and possess a basic working knowledge of video editing software.
• Experience managing and editing data in a CMS a plus.
• Experience working with Creo or other 3D model software a plus.
• Exceptional written and verbal communication skills.
• Familiarity with Photographic and Video production including basic Studio skills.
• Familiarity with publishing and managing content in multiple languages. Ability to read and review Spanish a plus.
• Proficiency with the bicycle industry and products including component names installation and maintenance is strongly preferred.
• Ability to establish project management timelines to meet milestones and adjust as needed from kickoff to delivery.
• Demonstrate creativity tact and diplomacy in dealing with team members cross-functional teams management and customers.
• Ability to accept criticism provide constructive feedback and self-motivation with strong follow through.
• Ability to travel domestically and internationally for projects as needed. (<5%)
• The benefits for this position include group health insurances including medical dental vision and ancillary plans. As well as 401k match life insurance long term disability and paid time off.
• Salary range is $55000 + 30% based on skills and experience level. This position is eligible for an annual corporate bonus based on company and individual performance.
• This role is located in Colorado Springs and non-local candidates will be expected to relocate.

What We Do

Founded in Chicago in 1987 by Stan Day SRAM LLC has grown to be one of the world's largest bicycle component manufacturers. Today we are led by CEO Ken Lousberg and Stan Day serves as Chairman of our Board. SRAM’s global footprint helps us bring cycling to every corner of the globe including your local roads and trails. We design and manufacture bicycle components including shifters derailleurs brakes chains suspension and power meters. Our components are used by bicycle manufacturers distributors and bicycle retailers. Read the full history of SRAM: https://www.sram.com/en/company/about/history

Why Work With Us

SRAM’s success is due to the hard work passion and commitment of our team members around the world. A respectful workplace where we strive for a diverse and inclusive environment and all people feel welcome. We offer benefit programs that encourage well-being and support in all aspects of team members’ lives.

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