Technical Consulting Engineer-1379948

What You'll Do
As a Digital Network Architecture Customer Support Engineer (DNA CSE) you will work with talented, dynamic, passionate, and diverse team members who support the high-end Cisco customers to resolve highly complex technical issues within DNA-SDA solutions. You will provide technical support to high-profile Cisco customers. Working with cutting-edge technologies and solutions will also be part of your job. DNA CSEs are trusted advisors to Cisco customers. They directly impact the Customer Loyalty with Cisco which reflects Cisco's success as a business leader.
Who You'll Work With
You will work with a group of highly skilled, dynamic, diverse, and passionate engineers who go above and beyond in assisting not just the customer but also their teammates and peers. "Work hard, play harder" is the motto of the team. The team is a good mix of engineers with varying years of experience (from 3 years all the way to 12 years) in Cisco technologies and solutions, and each-and-every-one of them bring great value to the table. Our team has global presence located in US, Brussels, Mexico and India centers.
Who You Are
You enjoy troubleshooting issues for Enterprise and Service Provider (SP) customers.
You also have experience deploying and troubleshooting PnP (plug and play), APIC-EM (Application Policy Infrastructure Controller Enterprise Module) or similar NMS (Network Management System).
Network design and/or deployment experience is also a big plus.
Additional requirements:

• Cisco Wireless/ Routing & Switching/Data Center background
• Customer Support Experience (8+ years)
• Certification in Cisco technologies (CCNP wireless)
• Linux and virtualization background
• Bachelors in a technical field (CS/EE preferred) or equivalent plus 3-5 years related experience
• CCIE desired (Wireless / Routing & Switching / Service Provider)
• Protocols : IGP, EGP , LISP, VxLAN
• Platforms : Variants of ISR routers, Nexus switches, Catalyst family And Variants of Cisco UCS

Why Cisco
At Cisco, each person brings their unique talents to work as a team and make a difference. Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.
We connect everything - people, process, data, and things - and we use those connections to change our world for the better.
We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more - from Smart Cities to your everyday devices.
We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.
Colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Be you, with us! #WeAreCisco
Cisco Covid-19 Vaccination Requirements
The health and safety of Cisco's employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco may require new hires to be fully vaccinated against COVID-19 if the role requires business-related travel, meeting with customers/partners (including visiting third-party sites on behalf of Cisco), attending trade events, and Cisco office entry, unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region.