Technical Content Developer, CNAPP

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Job Description

Your Career

The Palo Alto Networks Learning and Enablement organization provides world-class training, certification, and digital learning options on our products that help address the world's greatest security challenges with continuous innovation that seizes the latest breakthroughs in artificial intelligence, analytics, automation, and orchestration.

In this vital role, you'll be instrumental in designing and developing the technical curriculum for our suite of cybersecurity products, with a special focus on our Cloud-Native Application Protection Platform. This position is ideal for someone who combines technical depth with a passion for educational excellence, aiming to create impactful and engaging training content.

Your Impact

• Design, develop and maintain technical training content to meet the learning needs of both internal and external users of Palo Alto Networks' products, focusing on our cloud-native application protection platform. This will include demonstrations, hands-on labs, and assessments, for both digital learning and instructor-led training.
• Translate complex technical concepts into accessible and engaging learning solutions
• Perform ongoing testing, troubleshooting, and updates to ensure the highest quality and readiness of all training materials 
• Collaborate with subject matter experts (SMEs) to provide demos and recorded lectures, and to get feedback on course materials.
• Collaborate closely with internal stakeholders to align training with product development and launch timelines
• Develop and maintain a deep technical understanding of public cloud security solutions, Prisma Cloud products, new product updates, and industry trends.
• Manage deadlines effectively to ensure the timely completion of course-related deliverables

Qualifications

Your Experience

• 3+ years of experience in technical training development for enterprise software products, preferably cloud-based.
• Experience with cloud platforms, such as AWS, GCP, or Microsoft Azure.
• Proficiency in capturing the nuances of cloud computing technologies, covering areas like virtualization, containerization, serverless computing, multi-tenancy, service-oriented architecture, DevOps, DevSecOps, and/or cybersecurity.
• Hands-On Experience with creating, overseeing, and updating training labs, along with designing interactive eLearning modules
• Ability to translate complex technical concepts into accessible and engaging learning solutions
• Strong proficiency in content development tools, including but not limited to Rise, Storyline, Evolve, Captivate, Camtasia and the Adobe Suite.
• Strong practical knowledge of adult learning theory, instructional design principles and processes, and evaluation of training.
• Strong project/program management experience (i.e., prioritization, planning, attention to detail, organizational skills, and ability to manage multiple projects/tasks) exhibiting solid end-to-end thinking.

Additional Information

The Team

Our Learning & Enablement organization inspires cybersecurity professionals around the world. We drive awareness, in-depth understanding, and adoption through our customers. We motivate audiences around the world by training our suite of products to promote the full adoption of our services to protect digital environments. It's a meaningful career path, one that requires constant learning and evolution.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be between $109,600/yr to $177,200/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

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Is role eligible for Immigration Sponsorship?: No. Please note that we will not sponsor applicants for work visas for this position.