C
Compensation
Compensation not disclosed
This employer didn't list pay. Model a likely range with the calculator.
Model this offer in the calculatorPosting language
Tone
Positive
Subjectivity
0.80
Job description
Time zones: EST (UTC -5) CST (UTC -6) MST (UTC -7) AST (UTC -4)
What We’re Looking For
What Makes Crisp Special?
Who Can Apply?
Compensation & Perks
The Role
We’re looking for a Technical Customer Support Specialist to join our team! In this role you’ll be the first point of contact for our customers helping them via chat and email (no phone calls). You’ll assist with inquiries troubleshoot issues and ensure a smooth customer experience.
The position is fully remote.
The position is fully remote.
What We’re Looking For
- Fluency in English is mandatory : English is our primary working language so strong written and verbal communication skills are essential.
- Second language required : Fluency in another language is required.
- Technical knowledge : You don’t need to be a developer but a solid understanding of tech concepts (e.g. HTML/CSS) is required. This isn’t a “learn on the job” role come prepared!
- Team spirit : Empathy kindness understanding active listening and a collaborative mindset are essential. You’ll fit right in if you value teamwork and fostering a positive work environment.
- Experience : Familiarity with customer support software is a plus but not mandatory.
What Makes Crisp Special?
- Everyone does support : even our developers contribute to customer support keeping everyone connected to our users’ needs.
- No meetings : Say goodbye to unnecessary meetings and focus on meaningful work.
- No personal KPIs : We trust you to do great work without micromanagement or performance pressure.
Who Can Apply?
- Must be located within the UTC-4 or UTC-5 or UTC-6 or UTC-7 timezones .
- Immediate availability is a plus.
- The position will be under a full time freelance service contract . You’ll need to have an independent contractor status in your country and be able to issue invoices
Compensation & Perks
- The compensation range for this role is around 30k$ per year depending on the profile
- Join a diverse and inclusive remote-first team that values work-life balance and flexibility.
Please ensure you meet geographic and skills requirements before applying.
- Share this job:
Related Jobs See more Customer Support jobs →
- New NoGigiddy
Chat Support Agent (Remote) - Entry Level No Degree Required - 15 - 18 per Hourfeatured 2d
Full-Time / Anywhere in the World - NoGigiddy
Remote Customer Service Rep Up to 19/hour - No Degree Neededfeatured 5d
Contract / Anywhere in the World - Clipboard Health
Billing Disputes Specialistfeatured 22d
Contract / Asia Only
Explore more
Related roles
Similar jobs
M
Customer Support Representative
2+ years experience in software customer support
Customer Support Representative
Comp not disclosed
C
Senior Frontend Engineer
4+ years of SaaS experience
Senior Frontend Engineer
Comp not disclosed
S
equal opportunity employer
committed to diversity and inclusion
Ruby Engineer
Comp not disclosed
S
equal opportunity employer
competitive salary
Experienced Ruby Engineer
Comp not disclosed
S
equal opportunity employer
refreshing work environment
Team Lead Product - Engineering Team
Comp not disclosed