Technical Data Analyst - Remote

Argo Group, through its operating subsidiaries, offers high-quality Commercial Property and Casualty (P&C) insurance products and services tailored to the needs of businesses and public entities. Our Argo US Claims team delivers superior financial results, technical expertise and customer experience to all stakeholders engaged in the claim process. We hire and develop the best people, so we can deliver on the Argo claims promise.

We are looking for a highly capable Technical Data Analyst to join our Claims Operations Compliance and Data team and work from any US Argo office or remotely as a home-based employee anywhere in the United States.  This role will serve as a technical lead on the US Claims Data Solutions Team. The team’s mission includes but is not limited to building and distributing claims reports and visualization.

The primary duties and responsibilities of the role are:

• Must be able to perform work under limited technical direction and within broad limits and authority, on assignments reflecting potentially with significant impact on departmental results.
• Solving difficult problems that requires an understanding of a broader set of issues.
• Gather and manipulate claims data from multiple operating systems, conduct analysis, identify trends, and summarize findings to “tell the story behind the numbers”.
• Support U.S. Claims compliance with governance related directives and assist Claims Compliance and Data Manager with projects on an as-needed basis.
• Manage the Reporting Calendar to ensure an equitable distribution of work within data team.
• Mentor solutions-oriented staff and ensure team collaboration on data and compliance related initiatives.
• Serve as the key Claims business contact and liaison for reporting requests. This includes helping to diagnose/validate the business need and prioritize requests for analysis and reports.
• Work directly with IT to ensure best practices are being followed in data collection, data accuracy, and data integrity.
• Ability to quickly evaluate the accuracy of data and information.

Core qualifications and requirements for this position include:

• Must have good business acumen (i.e. understand how an insurance company works and makes money, including how this role impacts both Argo Group and our customers’ ability to be profitable).
• A working knowledge of the claims business environment in order to effectively discuss and prioritize reporting needs though:

• • A minimum of five years’ experience focused on data and compliance in a claims environment or other equivalent experience working with data gathering and analysis.
  • Experience supporting specialty programs and partnering with TPAs, MGAs, or other outside vendors preferred.
  • Bachelor’s degree from an accredited university strongly preferred.  Two or more related designations or four additional years of related experience focused on data and compliance or other equivalent experience working with data gathering and analysis.
• Proficient in MS Office Suite (particularly Access and Excel) and other business-related software.

• Prior experience with data profiling software is required, specifically:
  • Ability to read, understand and develop SQL code / MS SQL Server / Oracle.
  • Cognos Business studio, Power BI and Snowflake.
  • Experience with data mining and profiling along with an ability to perform analysis across data groups.
  • Understanding of claims compliance reporting and analysis.
  • Familiarity with ISO and NCCI or any other statistical agent preferred.
• Demonstrated ability to prioritize workload and handle multiple projects simultaneously.
• Strong customer focus – with the ability to work directly with internal and external partners.
• Must have excellent communication skills and the ability to build lasting relationships.
• Exhibit natural curiosity.
• Desire to work in a fast-paced environment.
• Excellent evaluation and strategic skills required.
• Must possess a strong customer focus.
• Effective time management skills and ability to prioritize workload while handling multiple tasks and deadlines.
• Must work independently and demonstrate the ability to exercise sound judgment.
• Demonstrates inner strength.  Has the courage to do the right thing and demonstrates it on a daily basis.
• Intellectual curiosity.  Consistently considers all options and is not governed by conventional thinking.
• Proficient in MS Office Suite and other business-related software.
• Polished and professional written and verbal communication skills. 
• The ability to read and write English fluently is required. 
• Must demonstrate a desire for continued professional development through continuing education and self-development opportunities.

About Working in US Claims at Argo Group

• Argo Group does not treat our claims or our claims professionals as a commodity. The work we offer is challenging, diverse, and impactful.
• Our Adjusters and Managers are empowered to exercise their independent discretion and, within broad limits and authority, be creative in developing solutions and treat each case as the unique situation it is. 
• We have a very flat organizational structure, enabling our employees have more interaction with our senior management team, especially when it relates to reviewing large losses. 
• Our entire claims team works in a collaborative nature to expeditiously resolve claims.  We offer a work environment that inspires innovation and is open to employee suggestions. We even offer rewards for creative and innovative ideas. 
• We believe in building an inclusive and diverse team, and we strive to make our office a welcoming space for everyone. We encourage talented people from all backgrounds to apply.

The base salary range provided below is for hires in those geographic areas only and will be commensurate with candidate experience. Pay ranges for candidates in other locations may differ based on the cost of labor in that location. In addition to base salary, all employees are eligible for an annual bonus based on company and individual performance as well as a generous benefits package.