Technical Director of Organizational Learning

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Responsibilities:

• Facilitate learning processes (e.g., workshops, meetings, collaborative sessions) to promote continuous improvement in technical approaches, investments, strategic priorities, and operations.
• Support the planning and execution of pause-and-reflect sessions to encourage reflection and adaptation across the organization.
• Assist in the design, facilitation, and monitoring of Theory of Change workshops and retreats.
• Facilitate team learning engagements, such as team-building activities, vision/mission development sessions, retreats, and after-action reviews.
• Provide organizational development support to improve the performance and effectiveness of individual offices and teams.
• Promote peer-to-peer learning and collaboration among networks of stakeholders who share responsibility for instituting best practices and achieving organizational priorities.
• Enable USAID teams to lead key initiatives by providing backbone support to working groups, secretariats, and other multi-stakeholder collaboration structures.
• Support USAID offices and teams in establishing new collaboration frameworks, fostering cross-office learning, and managing strategic initiatives adaptively.
• Other relevant duties as assigned

Qualifications

• Master’s degree in a relevant field, plus at least eight years of relevant experience in organizational learning and facilitation working on complex international development programs.
• Proven successful organizational learning and facilitation team lead experience.  
• Experience working on USAID-funded projects.  
• Experience in facilitating learning events, including pause-and-reflect meetings, after-action reviews, workshops, and retreats.
• Demonstrated experience in both strategic planning and adaptive management, including the USAID principles of collaboration, learning, and adapting. 
• Excellent communication and interpersonal skills with the ability to establish strong working relationships with diverse stakeholders.
• Proficient in web-based technology, social media, and digital strategy.  
• Ability to work as part of a cross-cultural team with high sensitivity and cultural competence.