Technical Implementations Manager I

What You'll Do:

• Provide hands-on guidance and support to clients during the integration of ZoomInfo products into their internal systems.
• Maintain a clear understanding of application integrations within CRM/MAT environments, particularly for Salesforce, Marketo, HubSpot, Eloqua, Microsoft Dynamics, and the ZoomInfo platform.
• Assist in troubleshooting and resolving integration issues.
• Collaborate with internal teams to ensure successful implementation and client satisfaction.
• Document integration processes and client requirements accurately.

What You Bring:

• 1-2 years of experience in Technical CRM, Marketing Automation implementation, or Sales Acceleration platform.
• Certification and/or familiarity with Salesforce, Marketo, HubSpot, Eloqua, and/or Microsoft Dynamics is a strong plus.
• Basic understanding of ZoomInfo RevOS Platforms.
• Working knowledge of at least 1-3 platforms/products that integrate with ZoomInfo (e.g., Salesforce, HubSpot, HTML, Javascript).
• Normally receives detailed instructions on all work.
• Requires regular coaching and begins leveraging internal networks to resolve most issues but may require assistance or not fully understand what issues require escalation.
• Works on problems of limited scope and follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained.
• Builds stable working relationships internally and completes technical implementation of ZoomInfo products.
• Learns to use professional concepts and applies company policies and procedures to resolve routine issues.
• Open to giving/receiving feedback from peers.
• Offers assistance to coworkers and demonstrates active listening skills.
• Able to effectively cross-collaborate on escalations.

#LI-VG #LI-Hybrid