Technical Inside Sales Representative

Donaldson is committed to solving the world's most complex filtration challenges. Employing innovation and breakthrough solutions, we are advancing filtration for a cleaner world. We look for the best people to help us succeed, offering opportunities to learn, effect change, and make meaningful contributions at work and in our communities. This is a place where you can make a world of difference.

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Are you a technical sales professional who enjoys selling products from an industry leader? Are you a problem-solver that loves to roll-up-your sleeves and use your technical skills to provide solutions for your customers? If you have initiative and a desire to join a thriving and stable global company with a wealth of career opportunities, you can go places with Donaldson Company, a leading provider of filtration solutions.

Live and lead by Donaldson's core values - integrity, respect and commitment- in the Technical Inside Sales role within the Industrial Solutions Sales group.

As a Technical Inside Sales Representative, your primary responsibilities will be:

• Positive sales interaction through inbound technical sales calls and e-mails to current and prospective customers.
• Evaluate drawings and historical build information to fulfill customer replacement needs.
• Exercise "mechanical thinking" to match part solutions with equipment application operations.
• Plan and carry out appropriate follow-up actions to service our customers, issue full and complete quotations, obtain and close sales orders.
• Provide system information, producing quotes, interpreting prints, supplying pricing and technical information to your external Field Sales partners, Dealer network and end customers.
• Develop yourself, building product and customer knowledge within a team environment.
• Leverage multiple software platforms including Oracle, Microsoft CRM and Sales quoting packages.
• Visit customer and Donaldson facilities on occasion to solidify business relationships, determine customer needs and learn application requirements.
• Manage delivery performance issues for customers.

Minimum Qualifications:

• High school diploma
• 3+ years of professional customer service or technical sales experience in a related field

Preferred Qualifications:

• Associate's degree or better
• Demonstrated ability to understand, interpret and communicate technical product applications with applied mechanical understanding.
• Strong verbal and written communication skills
• Technical problem-solving experience

Key words: Customer service, inside sales, mechanical, multi-tasker

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Come make a World of Difference!

Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.