Technical Lead, E-Commerce (Shopify, BigCommerce, Open Source Tools)

Technical Leads at Code and Theory are subject matter experts in particular domains and stay abreast of developments and changes in those industries and technologies. They are paired with clients and lead complex technical projects from inception to delivery. Technical Leads craft the right technical approach to meet business needs and future-proof client organizations. They are also responsible for the management and development of a team aligned to specific technical competencies.

As a Technical Lead focusing on our e-commerce and retail solutions, you should understand and have significant experience with a wide range of customer-facing e-commerce software (e.g. Shopify, BigCommerce, WooCommerce, Magento (Adobe)), Retail Kiosks, MarTech, and Product Information Management (“PIM”). 

You will need to be capable of leading a collaborative discovery phase, TCO analysis, and making a recommendation to a client for an e-commerce solution, then leading the implementation of the agreed upon scope of work. You should also have experience with PCI compliance and other customer identification and payment handling best practices. Understanding the fulfillment process including IMS and WMS systems is a bonus.

WHAT YOU’LL DO

During the early stages of a project/program:

• Conduct technical audits
• Select every part of the technical stack through a collaborative, transparent and iterative process
• Present software architectures and infrastructures recommendations
• Provide detailed technical recommendations in the format of a Technical Approach Document that outlines the software, platform, and infrastructure recommendations as well as development best practices, coding standards, and security considerations

During the design and development phase of these projects/programs:

• Ensure on time and on budget delivery of the project
• Work with DevOps engineers to set up environments, CI/CD, etc.
• Pair with the project’s producer to control the project scope
• Ensure that the proper development workflow and project delivery process are followed (backlog grooming, sprint conformance, code review, etc.)
• Work with the QA department to determine the right testing activities (manual, automated, security, load/performance, accessibility, etc.)
• Assist the developers in their day to day activities
• Be involved in client meetings (stand ups, steering committees) to provide technical client communication and progress updates

Throughout the project/program lifecycle:

• Actively pursue business opportunities with the rest of the project team to convert them into actual projects

ESSENTIALS

• Technical skills:
• Experience working with cloud-based infrastructures to support websites or applications
• Hands-on experience in frontend development, backend development, infrastructure, and e-commerce platforms
• Extensive experience working with version control systems in a team setting
• Significant experience implementing and architecting solutions in Shopify, BigCommerce, WooCommerce, Magento (Adobe).
• Preferred experience with Mar Tech related to e-commerce and remarketing: Google DFP, Facebook Ads, Amazon Advertising, Google Analytics, Adobe Analytics, AAM, Marketo
• Other required skills:
• Excellent communication and presentation skills
• Able to simplify complex technical concepts for a non-technical audience and explain business goals to a technical team
• Experience leading development projects -- you know Scrum or an alternative project management approach
• Can review code and know how to provide constructive feedback to developers
• You can look at wireframes, designs, or data models, evaluate their complexity, and plan the work of the development team (breaking down tasks, creating timelines and project backlogs)
• You are comfortable working with 3rd-party vendors for integration and support
• You’re used to participating in the requirements-gathering process for new projects
• You’re passionate about learning more, and are excited to collaborate with other team members across IxD, Visual Design and Engineering
• You’ll actively participate in the evolution of our technologies and technology practices, pitch new technologies that you believe in, and participate in workshops to learn new skills
• Education/Background:
• B.S/M.S. in Computer Science or equivalent
• 7+ years of software development
• 5+ years of experience as Technical Manager or Team Leader
• Prior agency experience is preferred

ABOUT US

Code and Theory is a digital-first creative agency that lives at the intersection of creativity and technology, which enables us to work across the entire end-to-end customer journey. We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients.

Since 2001, we have helped redefine the publishing landscape, working with over 145 publishers in the process, while helping to create the first and second generation of digital-first publishers. Striving to never be pigeonholed, today we work across every major category, from tech to CPG, financial services to travel & hospitality, government and education, and partner with leading brands and startups alike, including adidas, Amazon, CNN, Con Edison, Estee Lauder, J.P. Morgan Chase, MARS, NBC, Samsung, Spotify, TikTok, and Xerox. 

Code and Theory has a dedicated healthcare practice, eponymously named Code And Theory Health, focused on driving category innovation as we've done for other industries over the past two decades, working with clients such as Pfizer, J&J and Bioreference Laboratories. 

The Code and Theory global network of agencies is growing and includes Kettle, Mediacurrent, Rhythm, and TrueLogic. Collectively, our team is comprised of nearly 1000 strategists, technologists, designers, analysts, and content creators, and with a remote-first approach to offices, we are distributed across North America, South America, Europe and Asia.

Code and Theory is an equal opportunity employer, and we value diversity at our company. DE&I at Code and Theory isn’t just an industry concept that we support, for us it is a mandate and a practice that we weave into everything we do, and everything we make, every single day.