Technical Lead II or III, Desktop Architect

Lincoln Electric is the world leader in the design, development and manufacture of the highest quality arc welding products, automated joining assembly and cutting systems, and has a global leading position in brazing and soldering alloys. With over 125 years of innovation and service excellence, we are committed to employing talent that will support our strategy to foster innovation, drive growth and provide a first class experience for our customers. Lincoln Electric: we operate to a higher standard to build a better world.

Req. ID: 22270

PURPOSE: Leads implementation and support of Office 365 solutions that deliver value across the organization. Work with O365 integrator to establish O365 governance, deployment and maintenance processes. Provides systems and software engineering guidance of the O365 suite including configuration and adoption of services/applications such as OneDrive, Teams (Calling, Chat, Meetings, Live Event), Yammer, Exchange, Voice, etc. Collaborate with IT Infrastructure engineers to design roles and responsibilities for functional administrators. Assesses emerging O365 features/services for Lincoln Electric's initiatives and provides technical expertise for next generation initiatives. As the Global Tenant Administrator, review licensing supply/demand, collaborate with security on tenant configuration/management, access control, and provide guidance and training for global site support and desktop engineering team.

Collaborates in design and engineering of modern device management. Develops and implements co-management deployment approach for inTune for Lincoln Electric's device population. Evaluate current processes for imaging, GPOs, patching and PC delivery processes to increase automation and productivity of site support teams. Collaborate with Information Security to increase compliance and adoption of new device/OS security tools.

JOB DESCRIPTION (DUTIES AND RESPONSIBILITIES):

• Leads and directs technical solution implementations, along with providing thought leadership
• Directs and leads the design and integration for technical implementations
• Assesses suitability for solutions/application integration in O365
• Acts as the subject matter expert for O365 collaboration services
• Assists in driving the adoption of O365 suite including, Yammer, OneDrive, Teams
• Provides support guidance on client technologies (Windows, GPO, inTune, O365 suite, tenant administration)
• Provides technical thought leadership on all sized efforts within the End User Experience team
• Proactively mitigate risk within assigned assets, technologies, and platforms within a functional area
• Identifies and drives improvements and innovation
• Delivers documents, presentations, design diagrams suitable for intended audiences
• Mentors and trains new or less experienced team members
• Assumes additional responsibilities as needed or directed in support of the Company's 2025 Strategy.

BASIC REQUIREMENTS:

• Bachelor's degree or equivalent experience/relevant certification in business management or information systems management required.
• 5+ year's Desktop Systems Engineering Experience focusing on end user device platforms.
• MCA or MCSE certification by accredited facility preferred.
• Good strategic, creative thinking, problem solving and reasoning skills.
• Good verbal, written and interpersonal communication skills, including the ability to communicate effectively with the IT organization, project and application development teams, management and business personnel; a good understanding of client technology industry best practices and strategies.
• Capable of collaborating within a technical team and successfully interacting with others at various levels of the organization.
• Comprehensive experience in analyzing complex functions, procedures and problems to find creative, logical and appropriate solutions required.
• A strong understanding of the business impact of infrastructure & security tools, technologies and policies
• Ability to influence teams, establish direction, create an atmosphere of trust, leverage diverse views, encourage dialogue, and encourage improvement and innovation
• Identify and resolve issues quickly and effectively with ability to make timely decisions with limited information
• Strong knowledge of IT infrastructure, network and directory services required
• Technologies:
  • O365 Administration
  • Microsoft Active Directory (GPO, DNS, DHCP), Azure ADFS
  • Automation: Powershell, VBScript; Rest APIs
  • Management tools - inTune, SCCM/MECM
  • Windows OS - Imaging, SAC, Patching
  • PC Hardware
  • Mobile Device Hardware/OS
  • Networking and protocols (TCP/IP, firewalls)
  • Security concepts and tools - OKTA, MFA, Firewalls, VPN, privileged access
  • Virtual Desktop Infrastructure

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.

Lincoln Electric is a $3.2B publicly traded company (NASDAQ) with over 11,000 employees around the world. With operations in over 56 manufacturing locations in 19 countries, we are well positioned to continue this partnership and poised to grow with our customers. As a part of that continuing legacy, you will contribute to a new generation of innovation and experience the pride that comes with being part of the solution to the world's challenges. It is a great time to be part of the welding industry!

Lincoln Electric does not accept unsolicited resumes from third-party recruiters. Resumes submitted to any employee(s) of Lincoln Electric without a signed vendor agreement, by the Manager of Recruiting & Training, will become property of Lincoln Electric. Verbal or written commitments from any other member of Lincoln Electric will not be considered binding terms. Lincoln Electric will not pay a fee to any third-party recruiter that has not coordinated their recruiting activity through the Recruiting Department.

Employment Status: Salary Full-Time
Function: Information Technology
Section: Lincoln Cleveland (US10)

EOE, including disability/veterans

Nearest Major Market: Cleveland
Job Segment: Welding, Developer, Information Security, User Experience, Information Systems, Manufacturing, Technology