Technical Lead ML Operations

RESPONSIBILITIES:

Own the technical vision roadmap and delivery for a core component of WHOOP’s ML platform aligning with product and business priorities.
Lead and manage a small team of engineers by setting direction prioritizing work and ensuring high-quality execution against roadmap goals.
Drive end-to-end delivery of the team including planning unblocking and maintaining a high bar for reliability scalability and performance.
Act as a player-coach by contributing hands-on to system design and critical components while mentoring engineers and supporting their growth through regular feedback and coaching.
Design and evolve scalable ML infrastructure and CI/CD systems enabling efficient model deployment monitoring and lifecycle management.
Partner cross-functionally with Data Science AI Product and Engineering to translate ambiguous requirements into robust platform solutions.
Establish and enforce best practices for architecture observability and operational excellence across ML systems.
Contribute to hiring and team building helping to scale a high-performing ML platform team.

QUALIFICATIONS:

Bachelor’s Degree in Computer Science Software Engineering or a related field; or equivalent practical experience.
7+ years of software engineering experience including deep experience in ML infrastructure and cloud-based systems and prior experience leading or managing engineers.
Proven track record of owning and delivering complex systems end-to-end including driving execution through a team.
Experience managing or formally leading engineers including mentoring performance feedback and supporting career development.
Strong technical expertise in AWS and distributed systems with experience building scalable production-grade ML platforms.
Proficiency in programming (e.g. Python Java) and experience building APIs data pipelines and real-time inference systems.
Demonstrated ability to balance hands-on technical work with team leadership responsibilities.
Strong communication and collaboration skills with experience working across cross-functional stakeholders.

What We Do

At WHOOP we’re on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. Our wearable device and performance optimization platform has been adopted by many of the world's greatest athletes and consumers alike.

Why Work With Us

At WHOOP we’re focused on building an inclusive and equitable team with a strong sense of belonging for everyone—increasing representation in every way as our team grows. We believe that our differences are our source of strength—so much so it’s one of our core values.


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