Technical Learning Partner

Cisco Meraki knows that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.

The Cisco Meraki BU Learning & Development team is looking for an experienced, driven learning partner to develop and deliver learning solutions to a global team of technical professionals. The ideal candidate is adaptable with a can-do attitude, has a passion for teaching, is experienced facilitating technical learning in a virtual setting.

Responsibilities:

• Facilitate training sessions as a live classroom instructor or virtual instructor over WebEx or other remote learning platforms.
• Partner with managers, peers, teammates, and other Merakians to ensure curricular material, intranet pages, documentation, and other content is accurate and ready for participant use.
• Develop basic curricular material for delivery via WBT or ILT along with all requisite deliverables such as presentations, participant/facilitator guides, and assessments.
• Support curricular development efforts of instructional design teammates by participating in needs analysis, task analysis, and milestone review sessions.
• Coordinate logistics for each session by procuring materials and equipment, booking and preparing the conference room, scheduling guest speakers, enrolling participants, etc.
• Proctor knowledge and skill assessments.
• Track attendance, course completions, and other data to ensure accurate training records and report results.

Who you are:

Skilled Communicator: To operate effectively in this role as a teacher and coach you must be approachable, dedicated, and enthusiastic. You will need to convey information (both verbal and written) in a way that is engaging and easy to understand using simple, concise language.

Adaptable: You will need to be able to think on your feet and adjust to new conditions, curriculum, audiences, technologies, tools, environments, etc. to meet the needs of the participants and ensure a successful training engagement.

Collaborative: Developing and delivering quality instruction isn’t something you generally do by yourself. You’ll need to cultivate relationships, socialize and share new ideas and ways of working, seek out different points of view, and invest in the success of others along the way.

Organized: You’ll need to be organized and possess a strong attention to detail.

Decisive: You can anticipate challenges and be decisive - you always get in front of issues, mitigate risk, and are comfortable making decisions quickly in support of the overall learning goal.

Professional: You have at least five or more years of professional experience in a learning and development or technical role.

Preferred Qualifications:

Experience with enterprise support audiences, specifically in computer networks.

Familiarity with the core technologies that power the Cisco Meraki portfolio of products and services.

Understanding of network routing and switching, network design, network implementation, and API design and integration.

CCNP certification or above

Advanced degree in training and/or engineering-related field.

Why Cisco Meraki:

We connect everything: people, processes, data, and things. We innovate everywhere, taking ambitious risks to craft the technologies that give us connected cities, connected cars, and handheld hospitals. And we do it in style with unusual personalities who aren't afraid to change the way the world works, lives, plays and learns. We are encouraging leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars! We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. We Are Cisco Meraki.

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, encourage innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

Cisco Covid-19 Vaccination Policy

The health and safety of Cisco's employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco may require new hires to be fully vaccinated against COVID-19 if the role requires business-related travel, meeting with customers/partners (including visiting third-party sites on behalf of Cisco), attending trade events, and Cisco office entry, unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region.