Technical Manager – Cloud Operations and Support - R01541900

About Brillio:

Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction.

Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work® certification year after year.

Primary Skills

• Business Analyst, Project Management, Project Management

Secondary Skills

• Cloud Computing

Specialization

• Project Management: Engineer, Cloud Engineering

Job requirements

• Technical Manager – Cloud Operations and Support
• Work Location: McKinney, TX
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• Experience: 9 to 12 years
• •Need to be technically skilled to answer customer queries regarding Cloud technologies. Guide team members to troubleshoot & resolve technical issues.
• •Hands-on experience in Cloud Operations and AZURE IaC projects.
• •Hands-on experience in Terraform. 
• •Experience in developing infrastructure and application deployment automation.
• •Experienced in various AZURE services, including RDS.
• •Manage resources to deliver projects on time with quality as the primary goal.
• •Good exposure in Ansible, SQL, Tomcat/WebLogic.
• •Own team deliverables including but not limited to RCA’s, Bug fixes, Reports, and minor enhancements.
• •Need to have complete accountability and ownership. 
• •Should be driving the inflight issues and driving solutions.
• •Should have hands-on experience in Stakeholder and Project Management.
• •Act as the SPOC for customer and internal stakeholders from the technical standpoint.
• •Should practice the Agile way of working and collaborate with geographically distributed teams in multiple time zones.
• •Assist with internal and external communication, improving transparency, and radiating information.
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• What you will do:
• •Leading Cloud Operations and Support teams. Own team deliverables including but not limited to RCA’s, Bug fixes, Reports, and minor enhancements.
• •Stakeholder management
• •Understanding requirements and converting them to user stories
• •Estimation of efforts
• •Resource Planning
• •Responsible for delivery and governance
• •Represent the team in daily calls and weekly and monthly governance calls with the customer.
• •On-board and plan new resources for the project.
• •Reporting project status to internal and external stakeholders
• •Engage in delivery sync-up.
• •Drive daily scrum calls with the Cloud Operations and Customer Support team and tracks the project progress.
• •Manage invoices.
• •Track burn rate and course correction of the project execution path.
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• Know more about:
• DI: https://www.brillio.com/services-digital-infrastructure/
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• Know what it’s like to work and grow at Brillio: https://www.brillio.com/join-us/
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• Equal Employment Opportunity Declaration
• Brillio is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.
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• #LI-AY1

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