Technical Manager NetAct-SON

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

The team you'll be part of

Our Business Group is a leader in wireless mobility networks and associated services. With more than 3.500 patent families essential for 5G we have a strong 5G portfolio and are a front runner in open and virtualized radio access networks (O-RAN and vRAN).

Network Management and Optimization is a multicultural and diverse team with great and passioned about technology members, who support Professional services for new implementation, software upgrades, Product introduction of Nokia Network Management portfolio such as NetAct, Archive Cloud and others, working closely with customer to achieve a high-quality deliverables.

What you will learn and contribute to

Are you passionate about solving problems?
As part of our team, you will:

• Be accountable for management of end-to-end (e2e) technical management activities defined in customer contract in terms of quality, risk and time from delivery approach preparation through deployment, customer acceptance and care phase.
• Act as primary technical interface and first technical escalation point within the assigned customer projects.
• Ensure the correctness and completeness of the solution from e2e requirements of the overall solution delivery feasibility, the customer architecture to prevent delays and risks during delivery. For this, the TM will engage with the sales team in the solutioning phase before handover to delivery.
• Maintain and validate the High-Level Design, Low Level Detailed Design for the customer network e2e architecture and approves the related documentation. This would be maintained throughout the complete life cycle of the customer relationship reflecting the topology and architectural changes with the network evolution
• Lead and be responsible for all technical deliverables for the customer.

Your skills and experience

You have:

• 5+ years' Experience supporting NetAct
• Demonstrated experience in Customer support
• NetAct Certification

It would be nice if you also had:

• RHEL and Open stack Certifications
• 3+ years leading projects

What we offer

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employe

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World's Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark
• LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people.

Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.