Technical Marketing Engineer (TME)

Technical Marketing Engineer (TME) 

 Forward Networks is revolutionizing the way large networks are managed. The Forward Enterprise platform delivers a vendor-agnostic "digital twin" of the network, based on a mathematical model. The platform scales to support hundreds of thousands of network devices, whether cloud, hybrid cloud, or on-prem. It serves as a single source of truth for the network, enabling network operators to instantly verify security posture, accelerate troubleshooting, avoid outages, and modernize network management. 

Over the past few years, Forward Networks has received tremendous industry recognition, including “Cool Vendor in Enterprise Networking” by Gartner, “Product of the Year” by Cloud Computing, “Enterprise Cloud Computing Software of the Year,” and has been named to Fortune’s 2022 “Best Workplaces in the Bay Area” list. 

The company was founded by four Stanford PhD graduates who saw a massive opportunity to improve network operations. Investors include Andreessen Horowitz, Threshold Ventures, and Goldman Sachs. 

Forward Networks is currently looking for a talented Technical Marketing Engineer (TME) to join our TME Team. The Technical Marketing Engineer must be a technical expert. He/she must be able to clearly articulate the technical differentiators of the Forward Platform and work with the Product Management team to continually improve the product. 

Responsibilities:

• Create user-facing documentation
• Product documentation, including Release Notes
• Technical white papers and presentations 
• Troubleshooting Documentation
• Work with a cross-functional team of sales, product, and engineering as well as customers to define integrations with third-party solutions and build a prototype using REST APIs
• Respond to customer or field technical inquiries. Assist with Technical RFP/RFIs (Request For Proposal/Information)
• Create and maintain product-demo content with a goal of enabling sales and supporting marketing
• Demo videos, demos for blogs
• Demos of product integrations
• Customer-specific demos
• Support product launch activities and assist with trade shows, conferences, and technical sales training activities
• Build and maintain market and competitive analysis collaterals  

 As part of a fast-growing team, the Technical Marketing Engineer will have the opportunity to lead one of the above areas. 

Requirements:

• 3+ years of experience as Technical Marketing Engineer 
• Exceptional written and oral communication skills 
• Extensive knowledge of networking protocols and architectures 

• Knowledge of Network Automation tools is highly desirable (REST APIs, scripting, version control, etc.) 

 Nice to haves:

• Degree in Computer Science, Engineering, or a similar relevant field 
• Good knowledge of Secuity protocols and architectures 
• Experience in startups 

This position is a regular, full-time opportunity with Forward Networks in Santa Clara, CA. Remote work is possible for this role.