Technical Marketing Writer

COMPANY OVERVIEW

ThreatLocker® is a global cybersecurity leader, providing enterprise-level cybersecurity tools for the Managed Services Provider (MSP) industry to improve the security of servers and endpoints. ThreatLocker’s combined Application Whitelisting, Ringfencing™, Storage Control and Privileged Access Management solutions are leading the cybersecurity market towards a more secure approach of blocking unknown application vulnerabilities.

POSITION OVERVIEW

The Technical Marketing Writer is responsible for collaborating with subject matter experts to create and produce technical marketing collateral and material.

JOB SCOPE

The Technical Marketing Writer is responsible for, but not limited to: 

• Writes about technical subjects for technical and nontechnical audiences.
• Creates, updates, edits, and proofreads written materials such as case studies, whitepapers, eBooks, product manuals, user manuals, how-to guides, and FAQs.
• Monitors and researches cybersecurity industry; i.e. zero day vulnerabilities, government compliance, software vendor comparisons, and partner requests. 
• Creates scripts for video tutorials, overviews, presentations and ads.
• Tests and updates existing documentation.
• Adheres to and updates in-house style guide.
• Creates infographics and screenshot markups.
• Writes, edits, and update User Experience (UX) and User Interface (UI) copy.
• Creates and builds out user assistance infrastructure, including how-to sections, FAQs, and Help sections.
• Works closely with subject matter experts, engineers, developers, and marketing team.
• Serves as proofreader for marketing department work.

REQUIRED QUALIFICATIONS

• Minimum of 2-3 years in technical content development.
• Experience in cybersecurity or information technology industry, preferred
• Bachelor’s degree in marketing, communications or related field, preferred
• Ability to understand and accurately translate technical information for a general audience
• Knowledge of zero trust security framework, a plus
• Excellent problem-solving ability and attention to detail
• Ability to effectively use analytics to improve user-facing content

WORKING CONDITIONS

The duties described below are representative of those encountered while performing the essential functions of this position. If necessary, reasonable accommodation may be requested and will be evaluated for its relationship to the essential functions that must be performed.

• Job will generally be performed in an office environment but may require travel to visit company offices and/or property locations.
• While performing duties of this job, would occasionally require to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, talk and hear, and use fingers and hands to feel objects and tools.
• Must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required include close vision, distance vision, depth perceptions, and the ability to adjust focus.