Technical Network Engineer (Remote)

Job Details

What you will do!

• Ensure that the network elements are operating as expected; through continues network administration, network monitoring as investigated and resolving anomalies.
• Lead the work with other areas to ensure that any changes to the network are robustly tested and implemented per JCI design standards.
• Collaborate with business owners to implement reliable, manageable, and secure solutions that meet Johnson Controls standards and add value to our business needs.
• Identify performance issues, interpret trends (e.g., traces of network traffic), and implements improvements and savings.
• Responsible for change management requests in Service now, CMDB inventory updates and resolve incident tickets as assigned.
• Provide recommendations on specific network configurations and design for hardware selection to the IT team for procurement.
• Ensure documentation is kept up dated to reflect the current network configuration.
• Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades, and collaborating with network architects on network optimization.
• Provide remote support to on-site engineers and end users/customers during installation.
• Provide remote troubleshooting and fault finding if issues occur upon initial installation.
• Respond to fault reports in a timely manner aiming to resolve any customers impacting faults in as short a timeframe as sensibly possible. This may include the need to work unsociable hours.
• Provide direction, approvals and guidance while working with our managed service provider that follows Johnson Controls standards including but not limited to, Network refresh, Business as Usual adds/removes, and Merger and Acquisitions.
• Have strong organizational and project management skillsets to drive initiatives and stay on schedule.

What we look for!

• 10+ years' experience in network engineering and operations.
• Fluent in English language.

• Hands-on experience in network design, engineering, monitoring, circuit provisioning, vendor management and troubleshooting
• Experience with all Cisco LAN, WAN and WLAN technologies, Meraki, VPN, load balancers, firewalls, DNS, DHCP, SNMP, etc.
• Knowledge of networking infrastructure suppliers and service offerings including Cisco, Meraki, F5 Network, and Zscaler.
• Knowledge of Carrier Services - WAN Circuits, MPLS, VPNS, VRFs, Ethernet, OCx, DS3, Broadband and SDWAN.
• Strong knowledge of network infrastructure and network hardware
• Ability to implement, administer and troubleshoot network infrastructure devises, including Experience in Meraki, SD-WAN and NSX Software Defined Network Data Centers
• Experience with IoT, Cellular Transport, and Wireless Security.
• Strong skills and desire to work in a process-oriented environment.
• Demonstrated experience working in a global network environment.
• Experience in documentation and topology maps for all network components
• Strong ability to implement, administer and troubleshoot network infrastructure devices, including wireless access points, firewalls, router, switches, and controllers.
• Ability to report and build dynamic PowerBi reports is desirable.
• Ability to communicate to management on status, issues, and planning.

Education

• Bachelor of Science in Computer Science or equivalent work experience

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Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.