Technical Operations Analyst

• Solid understanding of SAN & NAS concepts, protocols along with operations knowledge of storage environment. Zoning
• PURE Storage certification
• Ability to work collaboratively in cross-functional teams and communicate effectively.
• AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified SysOps Administrator) is a plus.
• Professional experience in administration, configuration in Storage.
• Exposure to Microsoft PowerBI, Tableau or any data-manipulation tools is highly desirable.
• Hands-on/Basic experience in managing Windows, Linux systems.
• Should have fundamental exposure to IT environments governed by ITIL framework. Change, Incident (RCA) & Problem Management-related activities
• Experienced with intermediate MS Excel skills: vlookup, pivoting, formulas, macros, data comparison
• Solid understanding of monitoring tools and monitoring techniques with focus on problem determination and prevention.

Perform moderately difficult and independent assignments in the troubleshooting, problem diagnosis, problem resolution for one or more technologies.
• Implementing and configuring storage systems, including storage area networks (SANs), network-attached storage (NAS), and cloud storage solutions.
• Actively collaborate with fellow members of the team and contractors/vendors on bridge calls to prevent or resolve incidents/problems in an expeditious manner.
• Monitoring storage performance and capacity, and optimizing storage resources for optimal performance and cost-effectiveness.
• Troubleshooting storage-related issues and performing root cause analysis.
• Participate and provide input in the continual refinement of processes, policies and best practices to ensure the highest possible performance and availability of technologies.
• Create, maintain and update documentation including troubleshooting guides, procedure/support manuals, and communication plans.
• Developing and implementing data backup and disaster recovery plans to ensure data availability and integrity.
• Contribute towards development of operational reporting including daily health check reports, capacity/performance reports, and incident/problem reports.

Continuous Improvement
• Work with application teams to determine the impact of application changes to the monitors configured for an application and determine if any changes or additions are required.
• Assist teams in identifying monitoring requirements and implementing the appropriate monitors to achieve the desired results.
• Use experience, expertise and data analysis to collaborate with manager and team members in the identification of corrective action to increase efficiency, improve performance and meet or exceed targets.

Required Qualifications:

• Solid understanding of SAN & NAS concepts, protocols along with operations knowledge of storage environment. Zoning 
• PURE Storage certification
• Ability to work collaboratively in cross-functional teams and communicate effectively.
• AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified SysOps Administrator) is a plus.
• Professional experience in administration, configuration in Storage.
• Exposure to Microsoft PowerBI, Tableau or any data-manipulation tools is highly desirable.
• Hands-on/Basic experience in managing Windows, Linux systems.
• Should have fundamental exposure to IT environments governed by ITIL framework. Change, Incident (RCA) & Problem Management-related activities
• Experienced with intermediate MS Excel skills: vlookup, pivoting, formulas, macros, data comparison
• Solid understanding of monitoring tools and monitoring techniques with focus on problem determination and prevention.

About Our Company
Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP.

Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.

Full time

(2:00p-10:30p)

AWMPO AWMP&S President's Office

Technology