Technical Operations Engineer

Description: 

Shift5 is hiring a full-time Technical Operations Engineer to join our growing team. We’re seeking a seasoned engineering expert with proven experience optimizing and building the infrastructure of an engineering department. Our team and customer base are quickly growing and we’re scaling our team and processes smartly to deliver flawless products to our customers. 

Shift5 is a rapidly growing cybersecurity company. We specialize in cybersecurity technology for operational systems, data collection, and insights for a wide variety of operational systems. To put it simply, we defend planes, trains and tanks from cyberattack. We are a collaborative, passionate and driven cadre of cyber security experts. Our engineers are multidisciplinary and our team is dynamic. We’re a growing company focused on helping our customer’s fleets run smarter and safer by capitalizing on mountains of data resting right about the wheels. Come join us.

In this role you will be expected to:

• Identify areas for improvement and act on data observed or provided from other teams and functions within the engineering organization
• Design, develop and deploy innovative solutions to address operational challenges
• Anticipate operational problems and develop proposed solutions
• Improve and optimize engineering processes
• Document and train engineering staff on new/improved processes, new methodologies, and/or new technologies we adopt
• Represent engineering in various project, task force, working group or other team meetings as needed

We're looking for someone who is/has:

• BS or MS in Computer Science, Computer Engineering or equivalent
• 3+ years of experience in an enterprise technology environment
• Demonstrated understanding of Project Management processes, strategies and methods
• Excellent time management and organizational skills and experience establishing guidelines in these areas for others
• Demonstrated analytical skills and a natural predisposition toward data-driven decision making, additionally able to make reasoned decisions in situations of uncertainty or imperfect data
• Strong sense of personal accountability regarding decision-making and supervising department teams
• Experience working in a high-level collaborative environment and promoting a teamwork mentality
• Ability to predict challenges and seek to proactively head-off obstacles
• Confidence in communicating proactively with internal and external  stakeholders
• Ability to rapidly adapt and respond to changes in environment and priorities
• Passionate about solving real problems
• Excellent written, verbal, and interpersonal communication skills
• Ability to manage numerous complex projects simultaneously
• US Citizen
• Active (or ability to hold/obtain) a US Government Top Secret security clearance

Compensation & Benefits:

• Competitive salary and stock options in a fast-growing startup
• Employer-paid medical, dental and vision coverage for employees and their families
• Health Savings Account with annual employer contributions
• 401k with employer contributions
• Employer-paid Life Insurance
• Uncapped paid time off policy
• Flexible work & remote work policy
• Tax-deferred public transit benefits with Metro SmartBenefits (DC/MD/VA)

We are committed to building an inclusive culture of belonging that embraces the diversity of our people and represents the communities in which we work and the customers we serve. We know the happiest and highest performing teams include people with diverse perspectives and ways of solving problems. We strive to attract and retain talent from all backgrounds and create workplaces where everyone feels empowered to bring their full, authentic selves to work. 

Shift5 is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identify, national origin, disability, age, marital status, ancestry, projected veteran status, or any other protected group or class.