Technical Operations Engineer I

Technical Operations Engineer I
There's a lot that relies on network dependability. Business doesn't move without it, in fact. With the right tools and the right people, however, we keep the network as reliable as ever.
At Cox Communications, we're looking for a Technical Operations Engineer I to keep things running smoothly. Are you excited by innovative technology? Want to work with ethical leaders who care about your personal and professional development? Keep reading if so - we might be a great fit!
What's In It For You?
Life is too short to stress over the future. With our best-in-class benefits package and award-winning employee culture, you can feel at ease knowing some of life's essentials are handled. Here are some examples of what's in store for you as an employee:

• We want our people to succeed, plain and simple. We're all about professional development, continuing education and helping your career grow in a collaborative, inclusive culture where the next big idea can come from anyone...including you!
• Boring work is the absolute worst. At Cox, you'll work with fascinating, cutting-edge tech platforms in industries that are ripe for invention, innovation and investment.
• We all have lives and responsibilities outside of work. We have an exceptional work/life balance at Cox, with accommodating work schedules and flexible time-off policies.
• We show our appreciation for our talent with a competitive salary package and top-notch bonus & incentive plans.
• How does a great healthcare benefits package from day one sound? Multiple options are available for individuals and families. One employee-only plan could be FREE, if you participate in our health screening program.
• At Cox, we believe in being transparent - please click on the link ( Cox Benefits Overview ) to learn more about our remarkable healthcare benefits.
• 10 days of free child or senior care through your complimentary Care.com membership.
• Generous 401(k) retirement plans with up to 8% company match.
• Free internet, premium cable and smart home automation in applicable markets.
• Employee discounts on hundreds of items, from cars to computers to continuing education.
• Looking to grow your family? You'll have access to our inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
• Want to volunteer in your community? We encourage that, and even offer paid hours for you to do so.
• We all love our pets-whether they walk, crawl, fly, swim or slither-and we're happy to supply insurance for them as well.

It doesn't end there, either. Our benefits are as diverse as our employees at Cox, giving you the freedom to choose what works best for you and your family.
What You'll Do
You'll be responsible for the implementation and operational support of several networking platforms, regional video systems, access networks and metro IP networks. Other responsibilities include:

• Performing standard engineering duties, including:
  • System monitoring, issue identification and basic troubleshooting.
  • Equipment and integrated software design and configuration.
  • Equipment installation.
  • Equipment troubleshooting, including circuits and data connectors.

• Engaging with clients to understand requirements, ease of use and application issues.

• Learning and applying Cox Communications engineering policies and guidelines.
• Working on special projects as assigned.

Who You Are
You're adaptable and communicative. As a continuous learner, you're always improving your technical and professional skills. You're customer focused with great planning and organizational skills. You also have the following qualifications:
Minimum:

• 1 or more years of experience in a related field (i.e., Engineering, Technical Operations) or academic equivalent training or projects.
• General knowledge of networking fundamentals.
• 1 or more years of experience with layer II and layer III protocols
• Requires working knowledge of transmission, switching, powering, grounding, mechanical, and cabling
• Familiarity in working with Nokia, Calix, Arrista and Cisco Network platforms, which includes IP, PON and services.
• Demonstrated problem solving and analytical thinking skills.
• Ability to participate in on-call rotation as required.

Preferred:

• A BS/BA degree in a related discipline.
• Entry-level industry recognized certifications.
• Experience in the telecommunications industry, with 2-3 years of experience operating in a tiered-level technical service assurance and/or service implementation environment.
• Demonstrated troubleshooting and diagnostic capabilities.
• Working knowledge of various manufacturers' telecommunications and optical transport equipment.
• Working knowledge of backbone and metro architectures and technologies.
• Participation in SCTE and related certifications.
• Automation knowledge (specifically Python and Ansible).

• Familiarity with communications/network engineering concepts, practices and methodologies.

USD 63,600.00 - 95,400.00 per year
About Cox Communications
Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.