Technical Operations Manager

Job Description

Managers within Technology at Nordstrom help create an inspiring workplace where talented people are empowered to drive amazing customer experiences and business results. Through broad industry and practice knowledge and hands-on technical management experience, the Manager guides a team of professionals to execute strategy and tactics that deliver desired results.

A day in the life…

• Assist in enhancing department vision and strategies to support company goals and receives guidance from more senior leaders
• Create training opportunities for team to learn the latest technologies and methodologies
• Ensure team(s) has the tools, resources, and information they need to be successful
• Hire capable and motivated talent/teams that can deliver swiftly and predictably, adjusting in an agile fashion to deliver solutions aligned with business needs
• Contribute to architecture, coding, test plans, project plans, deployment planning and operations to drive excellence and lead team towards its goals
• Employ continuous improvement methodologies across own team (e.g. quantifies impacts customer first, waste elimination, increased productivity, iterates quickly, shorten feedback loop, experience creating relevant KPIs)

You own this if you have…

• 5+ years of relevant work experience
• A BA/BS in Computer Science or closely related degree or equivalent practical experience
• 2+ years leading teams (preferred)

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. 

© 2022 Nordstrom, Inc  

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

Washington: $121,000- $199,000 annuallyThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf