Technical Operations Specialist I (Remote)

• Install and configure software and applications on client machines
• Respond to client and partner inquiries and assist in troubleshooting and resolving challenges
• Resolve data issues that affect partner applications
• Train clients on the use of the software
• Maintain detailed case notes, manage a personal ticket queue, and escalate problems to the appropriate team leaders
• Contribute to team documentation and collaborate with engineers to improve product functionality

Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.