Technical Partner Solutions Associate

What we want to accomplish and why we need you

Suki is creating a new category in the health-tech space: the digital assistant. Our product will be the voice user interface for healthcare. What does that mean? Currently, doctors use electronic health record systems to take notes on patient encounters. This is a digital version of the paper charts that you may have seen in your doctor’s office or on TV. These systems can be hard to navigate and time-consuming to manage. Doctors would rather spend that time with patients. We are creating the solution. Doctors that use Suki already spend over 70% less time on administrative tasks, and we’re striving to do even better. Come and join us! 

We are a user-driven company and are committed to making sure every pixel of our product is in service of the doctor. We’re a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine. We’re confident enough to move fast and talented enough not to break things. Check out this short video to learn more about our mission and our culture.

What will you do everyday?  

Lead the technical aspects of Suki sales opportunities and drive to closure in partnership with sales. Analyze customer requirements, use cases and illustrate how Suki solutions can provide value and support their organization.  To support the sales team in key sales engagements by providing the technical expertise required for:  Suki Assistant, Suki Assistant Embedded and/or Suki Speech Platform. This will include responding to technical questions in RFPs.

Ok, you're sold, but what are we looking for in the “perfect” candidate?

• Enterprise Pre-Sales skills are required
• Entrepreneurial attitude
• Articulate technical details for Suki Digital Assistant, Suki Assistant Embedded and Suki Speech Platform (SSP)
• Strong collaboration with product and engineering to scope work/resources needed for a potential customer/project
• Scope out vision of what a partnership and/or integration would look like - articulate those use cases
• Execute technical proof of concept for integrations
• Demonstrate the Suki Value Proposition for end users and partnerships
• Effective and impactful presentation experience and execution
• Build and strengthen relationships with Customer Success, Product and Engineering 
• Reinforce visioning and articulate how Suki will provide an ideal technical solution to solve the customer’s problem and achieve the return they expect
• Build relationships with customers, be the face of the customer to product/engineering from a technical perspective 
• Primary liaison to the customer’s technical team
• Drive the technical aspects of the sales process in collaboration with the enterprise sales team.
• Articulate and excellent follow up skills

Qualifications*

• 5+ years of complex pre-sales experience in Healthcare in large SAAS Enterprise accounts
• Demonstrated ability to assess customers’ capabilities, resources and technology
• Strong track record of exceeding pre-sales milestones and technical deliverables; assist with deal closing
• Exceptional communication, presentation, and conflict resolution skills
• Willingness to travel extensively (25%-50%)
• Technical understanding of cloud services, EMR integration and understanding of SaaS solutions
• Proficient with using Salesforce, preferred
• Bachelor’s degree required

* We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume.

Tell me more about Suki

• On a roll: Named by Fast Company as one of the most innovative companies, named Google’s Partner of the Year for AI/ML, named by Forbes as one of the top 50 companies in AI .
• Great team: Founded, managed, and backed by successful tech veterans from Google and Apple and medical leaders from UCSF and Stanford. We have technologists and doctors working side-by-side to solve complex problems.
• Great investors: We’re backed by Venrock, First Round Capital, Flare Capital, March Capital , and others. With our $55M Series C financing, we have the resources to scale.
• Huge market: Disrupting a massive, growing $30+ billion market for transcription, dictation, and order-entry solutions. Our vision is to become the voice user interface for healthcare, relieving the administrative burden on doctors instead of adding to it.
• Great customers: Our solutions are used in health systems and clinics across the country, supporting clinicians across dozens of specialties.  Check out what one of our users says about how Suki has helped his practice.
• Impact: You’ll make an impact from day one. You’ll join a team working towards a shared purpose with a culture built upon deep empathy for doctors and passion for making their lives better. 

Suki is an Equal Opportunity Employer. We are dedicated to building a company that fosters inclusion and belonging and reflects the diverse communities we serve across the country. We know we are stronger this way, and we look forward to growing our team with these shared values.