Technical Producer

We’re ArenaNet—we’ve created a studio that builds online worlds infused with innovation, hand-crafted excellence, and creative passion. We're not the only ones who share this passion; gamers made Guild Wars 2 the fastest selling MMO in the West with more than 3 million copies sold in its first 9 months, and players and press have consistently called it one of the best games of all time.

We are looking for a Technical Producer to for manage new technical projects from the discovery phase to release. Reporting to the Executive Producer, this role will support multiple projects at a time and will ensure all feedback is appropriately followed up and plans are updated as conditions change. 

WHAT YOU'LL DO

• Collaborate with engineers and other developers on cross-discipline teams to create project schedules, budget resources, drive milestones, and scope the project
• Understand engineering process and pipelines and communicate them outward
• Facilitate discussions between engineering and internal clients
• Create and refine the development processes to increase production efficiency and quality
• Monitor change requests and determine when significant changes to project scope have occurred
• Identify, developer, and implement strategies to mitigate risks
• Communicate development status to teams and stakeholders
• Assist teams with dependency management and removing blocking issues
• Establish, maintain, and enhance relationships with internal and external creative resources.
• Mentor less experienced members of the team. 

WHAT YOU'LL NEED TO BE SUCCESSFUL

• Bachelor’s degree in Computer Science or an equivalent combination of education, training, and experience
• 3+ years’ experience managing the development of products from discovery to release to users
• 2+ years’ experience with game production in AAA game development a plus
• Experience using Agile methodologies and working in Jira or other bug tracking systems
• Excellent verbal and written communication skills and the ability to communicate effectively with various departments including art, design, engineering, and management
• Excellent organizational skills, attention to detail, and the ability to manage competing priorities
• Knowledge of Engineering pipelines and workflows
• Experience working with large, cross-discipline teams
• Timely product delivery in fast paced environment
• Experience shipping software on multiple platforms a plus