Technical Product Manager

About TherapyNotes

TherapyNotes is the national leader in web-based behavioral health practice management and electronic health records software for private practices, psychologists, therapists, counselors, social workers and psychiatrists. Our software-as-a-service solution integrates patient scheduling, medical records, billing and electronic claims to streamline the way mental health professionals manage their practice.

TherapyNotes offers careers that provide you with the freedom to do amazing work, interact with great people, and offer fantastic learning and growth opportunities. Our team empowers and challenges each other to learn and solve complex problems. We build and manage web applications with a strong emphasis in healthcare. If you are looking to join a supportive team, use your leadership experience, and build great products, please submit your application.

Our growing team is located remotely and on-site at our 30,000 square foot corporate headquarters in Horsham, PA!

Position Description

The Technical Product Manager will engage with cross-disciplinary teams, appropriate departmental stakeholders, and external vendors to manage the complete product development lifecycle, from planning through implementation and launch.

Requirements

• 3+ years of experience as a Technical Product Manager with experience leading complex cross-functional projects
• Ability to communicate technical solutions to both internal and external audiences
• Experience with APIs, services, and 3rd party integrations
• Proven analytical and problem-solving skills
• Excellent verbal and written communication
• Proficiency in Jira, Confluence, and/or other collaboration software systems
• Strong plus: experience with an EHR or other healthcare software

Responsibilities

• Collaborate with stakeholders, users, and 3rd party vendors to gather business and technical requirements
• Recommend project scope, understand and identify minimum viable product requirements and prioritize accordingly
• Manage SDLC and coordinate with stakeholders to meet product release goals
• Create tickets, user stories, and well-defined acceptance criteria
• Validate and demo product releases to ensure all requirements are met
• Participate in Agile ceremonies and team meetings
• Coordinate feature release communications and technical documentation
• Collaborate with technology leaders across business units and vendors to support the integrated delivery of products
• Evaluate key metrics to optimize performance
• Provide internal support for the team's areas of ownership
• Adaptable to perform other duties as needed

Benefits

• Competitive salary
• Comp-time and flexible work hours
• Full health, life, disability, and dental insurance
• Retirement plan with company contribution
• Annual company profit sharing
• Personal development/training budget
• Open, collaborative work environment
• Extensive 2-week onboarding plan
• Comprehensive mentorship program
• Company provided refreshments

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TherapyNotes, LLC is an Equal Employment Opportunity Employer. All candidates whom have been given a conditional offer of employment with TherapyNotes, LLC must also undergo a criminal background check.