Technical Product Manager

You could say Brightree by ResMed is a technology company. And that's true. But Brightree is, at its heart, about people. We develop innovative, end-to-end technology solutions and services for people facing everyday challenges in the post-acute care industry. Brightree helps streamline processes, improve efficiency, and increase profitability. For over fifteen years, organizations big and small have put their trust in us-for our wide-ranging solutions, our leadership, and our unmatched customer service. Going to work each day and creating new ways to positively impact our customers' businesses and the lives of patients is just what we do. Because Brightree is, after all, about people.

To learn more about Brightree technology and solutions watch this short video by our CEO: https://www.brightree.com/whychoosebrightree

Let's talk about the team

Brightree is the market leader in business management and optimization software solutions in the post-acute care space. As we aspire to hold our leading position, we must become obsessed with customer success and deliver modern, relevant, and easy to adopt solutions. On this transformational journey, we are making exciting changes to business by standardizing our offerings, value propositions, pricing and resource models, and internal delivery processes. "Productizing" our software & services will enable us to become more efficient, more scalable, and lay the groundwork for supporting the rapid digital and patient centric transformation underway in the post-acute care space.

This is a highly visible role and a great opportunity for an experienced technical product manager, or product owner, to influence the execution of Mobile Delivery portfolio strategy.

Location: remote work flexibility in US

Let's talk about the role

• Collaborate with stakeholders and users to understand business needs and requirements
• Develop new products and features, test their performance, and iterate quickly.
• Partner with engineering teams and leaders to ensure that designers, engineers, QA, etc. are operating effectively at all levels

• Create mock-ups, wireframes, and workflow diagrams
• Help identify business value, understand required use cases and capabilities, and help translate these into product requirements
• Write clear user stories and establish acceptance criteria based on requirements
• Research the functional, regulatory, or security need in a specific area to develop the business requirement and process
• Document customer requirements

Let's talk about you

• Successfully launched a cloud solution at an enterprise SaaS company.
• 3+ years in a market-facing product management role defining and delivering enterprise-class cloud software on web, or mobile, platforms.
• 1+ years of experience in healthcare IT, or a healthcare software development organization.
• Bachelor's degree in a technical, or business-related field, or equivalent experience building and shipping software.
• Strong collaboration and communication skills, including the ability to convey ideas, particularly to healthcare IT audiences.
• Strong knowledge and experience with Agile/Scrum/Kanban and related tools (Jira).
• Understanding and technical acumen on core cloud concepts such as SaaS, APIs, devops/SRE, and/or artificial intelligence/machine learning.
• Experience driving product vision, strategic product roadmaps, go-to-market strategy, product ops, and design discussions.
• Experience establishing and maintaining trust-based relationships with cross-functional teams, particularly Engineering, UX/UI, Sales, Customer Support, Finance or Marketing.
• 5-10% travel.
• Ability to influence multiple stakeholders without direct authority.

Preferred Skills/Experience:

• Knowledge of the Home Health, Home Medical Equipment, or Order Fulfillment markets.
• Experience managing day-to-day technical and design direction.
• Experience or background with workflow automation technologies.

Joining us is more than saying "yes" to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!