Technical Product Manager

Locations: Norwalk, CT | Boston | New York City

The Enterprise Architecture team at FactSet is looking for a Technical Product Manager to drive product requirements and influence the architecture of our various client documentation management systems. Client documents are some of our customers' most valuable assets and are relevant to a number of FactSet's product offerings. FactSet's stewardship of these documents and their ingestion pipelines require a strong eye toward security and FactSet's value-added capabilities. The position will exist within our core technology platform team and will work to create a coherent vision for existing & future client document ingestion systems, which currently span multiple product lines and business units.

As the Technical Product Manager, you will own the delivery of key project components to fulfill our client document ingestion system. You will manage complex projects to completion through planning, organization, communication, and coordination. You will perform vendor and solutions analysis tasks by identifying opportunities for improvements in existing systems, mainly where external solutions could be leveraged and where existing internal systems should be re-used or standardized.

Responsibilities:

• Drive business requirements gathering and tailor solution designs in collaboration with clients, stakeholders, engineers, and architects.
• Plan product releases, prioritize features, define tasks, and measure success by making data-driven decisions.
• Understand end-user roles and responsibilities, including external clients, internal team consumers, and providers.
• Assess product success metrics including user engagement, adoption rates, performance, and financial factors such as cost of support and infrastructure.
• Lead a senior leadership SteerCo informing key stakeholders and participants.
• Create product roadmaps to align cross-functional teams, providing clear timelines for key milestones.
• Clarify user needs and acceptance criteria, regularly interacting with development teams to prioritize tasks and provide clarity on solutions.
• Align an agile team to deliver on vision, goals, and strategy.
• Act as a trusted advisor to challenge the status quo, driving innovation and quality of service.
• Assess team resource needs, drive strategic resource decisions, and address skill gaps while providing constructive feedback to cross-functional team members where necessary.

Required Skills:

• Bachelor's degree in STEM, finance, economics, or another relevant field.
• 10+ years' experience in product management with a strong track record of delivering complex projects in a fast-paced, Agile environment.
• Prior experience implementing or designing scalable and performant Document Management systems.
• Prior experience within the financial services industry.
• Operate with a client-first mentality and demonstrate a proven ability to prioritize and promptly respond to both external and internal customer needs in an efficient manner.
• Flexibility to meet continuously changing priorities and challenges.
• Ability to drive projects/issues to completion.
• Strong overall technical background with experience in at least some of the following:
  • AWS, Azure & Google Cloud technologies
  • Databricks and Snowflake
  • ETL, Datalakes, Informatica, OCR
  • Generative AI, Natural Language Processing, Vector Databases

Applicants must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

The budgeted salary range for this position in the State of Connecticut and in New York City is $140,000 - $185,000.

At FactSet, we celebrate diversity of thought, experience, and perspective. We are committed to disrupting bias and a transparent hiring process. All qualified applicants will be considered for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. FactSet participates in E-Verify

FactSet is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity