Technical Product Manager

At SonderMind, we know that therapy works. SonderMind provides accessible, personalized mental health care that produces high-quality outcomes for individuals. SonderMind's individualized approach to care starts with using innovative technology to help people not just find a therapist, but find the right, in-network therapist for them.

 SonderMind is looking for a Technical Product Manager who is interested in crafting our Data Products to better serve our mission to improve mental health outcomes through redesigning the behavioral healthcare system.

At the core of our strategy is the data required to personalize and optimize care for each individual client. This position will be responsible for the definition and evolution of the data products that enable this for sustainable improvement to our ability to deliver clinical outcomes to our clients. They will work with engineering, data science, product, and internal business stakeholders to assure that timely decisions are made, informed with the right data.

• The successful Technical Product Manager for Data will quickly ramp up on how SonderMind’s ecosystem serves clients and be able to identify critical data gaps.
• They will be able to produce a cogent strategy for addressing the highest impact data gaps with thoughtful investments in infrastructure.
• They will ultimately be evaluated by the impact that data products and data flows have on metrics of importance across the business, like improving clinical outcomes for clients, helping get clients into therapy faster, and the engagement that clients have with self-care applications.

• Work with product managers and Agile engineering teams on design, definition, documentation and implementation of features for new applications, business infrastructure, data security, and data structure
• Assist in preparing and maintaining the product roadmap which defines product enhancements for short- and long-term releases
• Be a thought partner in developing and refining strategy for using data to differentiate and improve clinical outcomes for our clients.

• 3 years combined experience in product development and building and specifying Web-based business applications
• Excellent communications skills, both oral and written. Must be able to communicate technical information effectively and confidently to both technical and nontechnical audiences.
• Aptitude for understanding, digesting and analyzing complex systems integration.
• Experience working with data science and AI/ML in production use cases
• Proficiency with software development methodologies such as Agile and experience working with Scrum teams

• Bachelor's Degree, Computer Science or Engineering.
• Post-graduate experience involving data is a strong plus. 
• Experience with Agile software development tools such as Jira or other Agile reporting tools
• Experience with mental health services and service delivery.

• Curious: Seek to understand and pull the thread
• Courageous: Takes action, even when uncomfortable
• Lightful: Assume positive intent in others
• Authentic: Say what you mean, mean what you say, act accordingly
• Bucketworthy: Don’t let your bucket leak

Our Benefits 

The anticipated salary range for this role is $110,000- $120,000. This role is eligible to participate in our equity incentive plan.  Actual title and compensation is commensurate with qualifications and experience. 

As a leader in redesigning behavioral health, we are walking the walk with our employee benefits. We want the experience of working at SonderMind to accelerate people’s careers and enrich their lives, so we focus on meeting SonderMinders wherever they are and supporting them in all facets of their life and work.

Our benefits include:

• A commitment to fostering flexible hybrid work
• A flexible PTO policy with a minimum of three weeks off
• Therapy coverage benefits to ensure our employees have access to the care they need
• Competitive Medical, Dental, and Vision coverage with plans to meet every need, including HSA and FSA options
• Eight (8) paid company holidays and a company shut-down during the last week of the year
• Employer-paid disability & AD&D to cover life's unexpected events. Not only that, we also cover the difference in salary for up to eight (8) weeks of short-term disability leave
• Eight weeks of paid Parental Leave  (if the parent also qualifies for STD, this benefit is in addition)
• 401K retirement plan with 100% matching on up to 4% of base salary

Mental wellness impacts people of every community. At SonderMind, building and supporting a diverse workforce is foundational to our goal to redesign behavioral healthcare to be more approachable and accessible. SonderMind is a committed equal opportunity employer and provides a workplace that will not tolerate discrimination or harassment on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran, or disability status.

Vaccination Policy: SonderMind requires all employees to be up to date with their COVID vaccination before entering our office space, the SonderMind Studio, or attending in-person meetings or events (including both indoor and outdoor).