Technical Product Manager - B2B SaaS

ReturnLogic is actively seeking an experienced product manager to help build and scale the ReturnLogic API and third-party developer system. A successful candidate will have a record of solving difficult problems, fostering a culture of continuous learning, and forging a new path forward. We are pioneering technology solutions for the modern retailer. Customer returns is a growing pain point ecommerce retailers. It's a problem that has gone largely unsolveduntil now.

In order to reach as many retailers as possible, we need to integrate into the tools they use, and there are quite a few. The challenge we face is developing a general technology solution that works for retailers that often have different workflows, policies, and needs. Instead of building every integration ourselves, we want to empower third party developers to build freely upon our platform. To move forward on our journey we need an awesome product manager to oversee the development of our third-party developer ecosystem. Fortunately, we've done our homework, and found product market fit. We've found the rest of the puzzle pieces, and we're assembling the team to put them together with our API strategy.

Responsibilities

• Develop our third-party app platform and create a world class developer experience.
• Work closely with our new API team lead to develop processes that empower our engineers to deliver a consistent and reliable API experience. These processes include, but are not limited to: enforcing standards, ensuring quality and consistent API Documentation, versioning, and third-party developer communication.

• Initially, oversee the rollout of existing functionality into our public API. Eventually, you will help develop the process to empower teams to add high quality changes to the API.
• Work closely with our partnerships team to develop approval and quality control processes for new app launching in our ecosystem.
• Create feedback loops to help identify gaps in training resources to facilitate an environment of self-reliance for new third party developers.
• Enforce API consistency across multiple teams.

Requirements

• Experience developing a third-party developer ecosystem
• Experience with Oauth2 or other single sign on technologies
• Understanding what it takes to create a developer-friendly API
• Experience developing a coherent product strategy and roadmap
• Outcome focused mentality: you do not build for the sake of building. You make sure you frame problems before solving them.
• Excellent written and/or verbal communication skills
• You do not default to playing it safe, and when it is called for you are not afraid to embark on a difficult journey

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance
• Paid Time Off (Vacation, Sick & Public Holidays)
• Paid Family Leave (birthing and non-birthing parents)
• Short Term & Long Term Disability
• Training & Development
• Work From Home

About Us:

We're a company led by start-up people that like solving problems and building things. The leadership team is transparent and engages every last employee in the strategy, objectives, targets - and results.

At ReturnLogic we value the unique backgrounds, experiences and perspectives each team member brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying.