Technical Product Manager, Baas & Cards

Who We Are:

Cross River is a highly profitable, fast-growing financial technology company recognized by CB Insights as one of the 250 best global fintech's for 4 years in a row.

Our comprehensive suite of innovative products is powering the future of financial services for millions of consumers and businesses around the world.

You are:

We’re looking for a Product Manager to play a key role in developing and growing our Banking-as-a-Service product suite for the US market and beyond.

The ideal candidate is self-motivated person with big-thinking skills and a hands-on approach. Someone who enjoys being part of a cross-functional team operating in a high-energy environment.

Someone who loves product, details, and processes.

If you said yes than you should join us at Cross River where you will have room to explore, be innovative, creative and achieve your career goals. 

Responsibilities:

• Partner with Sales and Product stakeholders to inform the product vision and strategy and define a high-level product roadmap
• Translate the high-level product roadmap and business requirements into well-defined product requirements including features & user stories, and define detailed user experience
• Drive prioritization of features, balancing the requirements of stakeholders and providing trade-off recommendations when needed
• Engage and coordinate with stakeholders across the organization (Compliance, Risk, Operations, etc.) to ensure all relevant requirements are captured and considered as part of the development cycle
• Lead Discovery process of features/solutions
• Oversee End-to-End delivery of solutions, manage dependencies, raise risks and issues in a timely manner, and communicate development schedules to business stakeholders
• Manage the backlog – plan and groom user stories with scrum teams, ensuring to follow proper definitions (Ready, Done, etc.) and detailed Acceptance Criteria
• Support testing and deployment of solutions through the different stages
• Create product-related documentation with the technical documentation team 

• Develop and maintain appropriate tracking and reporting of product performance post-launch to evaluate future enhancements and investments

• Consult business stakeholders to identify and drive opportunities with partners / vendors / customers

Qualifications:

• A proven track record of delivering end-to-end solutions in partnership with engineering teams in an agile environment
• 5+ years of experience in product management and/or product development. Preferred in areas of Baas, payments, issuing, acquiring, or digital payments
• Ability to translate ideas / product concept into an executable plan for taking the product from concept to development to market
• Hands on experience in developing roadmaps, writing features and user stories, grooming product backlogs and coordinating/prioritizing conflicting requirements in a fast paced, ever-changing environment
• Fast learner on both technical and business sides with a strong customer centric mindset
• A passion for building products and capabilities that solve real consumer needs, with an emphasis on API solutions, open banking, or other trends in the financial services space
• Ability to employ critical thinking and develop capabilities that can be re-used in other settings
• Proactive, self-starter with ‘can do’ approach
• Highly organized with excellent project management skills and ability to manage multiple tasks effectively
• Detail and results oriented, able to analyze data to justify product decisions and apply key learnings
• Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment

Cross River is an Equal Opportunity Employer. Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. 

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Salary Range: $150,000.00-$200,000.00