Technical Product Manager - Salesforce

Position name:
Technical Product Manager - Salesforce
Position Overview:

We are seeking an experienced Technical Product Manager with deep Salesforce expertise. You’ll own the technical roadmap for SMS Magic, ensuring alignment with Salesforce’s evolving ecosystem. You’ll collaborate with engineers, designers, and product teams to deliver high-quality features that meet customer and market needs.

Key Responsibilities:

• Develop and manage the SMS Magic product roadmap in line with Salesforce advancements.
• Act as a technical SME for Salesforce Clouds and Force.com platform.
• Collaborate with cross-functional teams to create user-friendly solutions.
• Lead agile processes including sprint planning, backlog grooming, and release management.
• Gather and prioritize feature requests and collaborate with customer-facing teams.
• Write and maintain technical specifications and product documentation.

Key Qualifications:

• Bachelor’s in Computer Science, Engineering, or related field.
• 3-5 years of experience as a Technical Product Manager within the Salesforce ecosystem.
• Expertise in Salesforce Clouds (Sales, Service, Pardot, Experience) and Force.com.
• Strong experience in writing technical specs and working with development teams.
• Familiarity with Apex and Lightning development is a plus.
• Knowledge of Agile methodologies.

Bonus Skills:

• Experience in mobile UI/UX design for Salesforce apps.
• Knowledge of messaging/SMS technologies integrated with Salesforce.

What working at SMS Magic Offers?
At SMS Magic, people growth is parallel to company’s growth and our work culture supports our commitment to creating a world class CRM messaging company. Our work culture is built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people and our clients.
We offer a sense of balance, we want our people to be active, healthy, and happy, not just in their jobs but in their lives outside of work. Our competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, we do our best to make your time with us a rewarding learning experience that helps you grow as an individual.
Plus, we offer


• The freedom and flexibility to handle your role in a way that’s right for you
• Gain exposure to a dynamic and growing global business environment
• Exposure to innovative and cutting-edge technology and tools
• Scope to showcase one’s analytical capabilities and make high impact contributions to Business teams
• Whenever you join, however long you stay, the exceptional SMS Magic experience lasts a lifetime. Recognized as industry leader, we continually strive to be a great place to work and with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the “World’s best Messaging Partner” a reality.

  About SMS Magic: Founded over 15 years, we’ve become a trusted messaging leader for businesses around the world. We work with global customers across many industries including contact centers, financial services, higher education, retail, staffing, wellness and more. Our customers range from small and mid-size businesses to large global enterprises.
  Our commitment to every customer is, “We will deliver the most advanced, simple-to-use messaging platform available, so you can focus on the personal touch that sets you apart from your competition”.
  If you can confidently demonstrate that you meet the criteria mentioned above, please contact us as soon as possible.
SMS Magic is committed to inclusiveness, fairness, and accessibility. We encourage all qualified candidates to apply.
  Read mode about us at: www.sms-magic.com