Technical Program Director/Leader - (Dallas TX)

Information Security Responsibilities

• Promote and enforce awareness of key information security practices including acceptable use of information assets malware protection and password security protocols
• Identify assess and report security risks focusing on how these risks impact the confidentiality integrity and availability of information assets
• Understand and evaluate how data is stored processed or transmitted ensuring compliance with data privacy and protection standards (GDPR CCPA etc.)
• Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information

Key Responsibilities:

Executive Client Partnership & Account Leadership 

• Serve as the senior accountable leader for a portfolio of strategic client engagements with executive-level relationships across the C-suite and senior business stakeholders 
• Maintain a strong on-site presence in Dallas to deepen trust and stay close to client priorities pressures and political dynamics 
• Shape multi-quarter roadmaps in partnership with client executives — connecting delivery outcomes to measurable business value 
• Identify shape and close expansion opportunities within existing accounts; partner with sales and practice leadership on new pursuits SOWs and commercial structuring 
• Own commercial health of the portfolio — margin utilization forecast accuracy and renewal — and report on it at the executive level 

Program & Portfolio Leadership 

• Lead a multi-layered delivery organization: program managers technical project managers scrum masters and engagement leads across multiple concurrent workstreams 
• Set the operating model for delivery across the portfolio — cadence governance escalation paths and quality bars — and hold the organization to it 
• Own portfolio-level roadmaps release trains cross-program dependencies and resource allocation across squads and platforms 
• Anticipate and resolve systemic delivery risks before they reach the client; turn recurring issues into structural fixes not one-off heroics 
• Mentor and grow the next generation of delivery leaders — coaching TPMs and PMs into senior client-facing roles 

Technical & Architectural Oversight 

• Partner with engineering leadership on architectural direction across the full stack: TanStack Router/Query/Form React 19 Tailwind CSS FastAPI Python 3.11+ Poetry 
• Guide decisions on Supabase (Postgres Auth Storage) and Row-Level Security (RLS) particularly where they intersect with multi-tenant enterprise data access requirements 
• Provide oversight on AI/ML integration strategy — Claude API usage prompt caching structured tool use and token economics — ensuring solutions are scalable cost-aware and production-grade 
• Govern infrastructure direction with the platform team — Pulumi IaC Azure resource strategy environment topology and cost management 
• Steer integration strategy across enterprise core platforms (SAP Salesforce and adjacent systems) and custom-built software workstreams 

Practice Process & Governance 

• Define and continuously raise the bar on delivery standards: technical specs decision logs risk and RAID registers executive status reporting and post-engagement reviews 
• Own program-level governance forums — steering committees executive readouts and quarterly business reviews 
• Champion security and compliance posture across the portfolio particularly around Supabase RLS auth flows and data handling for enterprise clients 
• Oversee UAT QA and release governance across programs; ensure go-live readiness and post-launch hyper-care 
• Manage strategic vendor and platform relationships (Supabase Anthropic Azure and core platform partners) 
• Contribute to practice growth: hiring capability building playbooks reusable assets and thought leadership 

Required Qualifications:

• Must be based in or willing to relocate to the Dallas Texas area — regular on-site executive presence is non-negotiable 
• 12+ years of progressive experience in technical program management delivery leadership or engagement management within a client-facing or consulting environment 
• 5+ years leading other delivery leaders — program managers and technical project managers — not just engineers or individual scrum teams 
• Demonstrated track record of owning multi-million-dollar engagements or portfolios end-to-end including commercial accountability (margin growth renewal) 
• Executive presence and gravitas — proven ability to operate as a peer to client C-suite run steering committees and represent the practice in high-stakes settings 
• Deep business curiosity — you ask why before how and use that context to position your team as a trusted advisor rather than an order-taker 
• Familiarity with enterprise core platforms such as SAP Salesforce or similar — including how custom software integrates with or operates alongside these systems in large organizations 
• Strong command of Agile/Scrum at scale and modern delivery tooling (Jira Linear Notion or equivalent) 
  Comfortable operating in fast-paced ambiguous multi-stakeholder environments where you must set direction with incomplete information 

Technical Fluency (required) 

• Track record overseeing programs built on modern full-stack web technologies (React ecosystem Python backends)
• Working knowledge of cloud infrastructure — Azure preferred; conceptual fluency with IaC (Pulumi Terraform or equivalent)
• Solid grasp of relational databases and auth systems — Postgres Supabase or similar
• Meaningful exposure to LLM/AI API integrations — token economics prompt engineering structured outputs and the operational realities of running AI in production 

Preferred Qualifications:

• Prior experience as a Client Partner Engagement Director Practice Lead or Delivery Director within a consulting or services firm 
• Experience standing up or scaling a delivery practice — playbooks hiring frameworks capability ladders 
• Hands-on familiarity with TanStack Router Query or Form in production React applications 
• Familiarity with FastAPI and Python dependency management via Poetry 
• Experience with Supabase Row-Level Security (RLS) and multi-tenant data architectures 
• Prior work on products built on Claude API or other LLM SDKs — including prompt caching and tool-use patterns 
• Background in DevOps or platform engineering — CI/CD containerization Azure resource management 
• Experience with Pulumi or infrastructure-as-code in a cloud environment 
• PgMP PMP PMI-ACP SAFe or equivalent certification is a plus (not required) 

What We Do

Bounteous is a digital transformation consultancy that helps enterprise brands turn AI data and technology into measurable business outcomes. We combine engineering experience design cloud and strategy to build intelligent systems that improve customer experiences and modernize operations at scale. From AI-powered innovation to enterprise platform transformation we help leading organizations move faster work smarter and create lasting impact.

Why Work With Us

Bounteous combines strategy experience design engineering data and AI to help leading brands build intelligent systems that are practical scalable and measurable. People join us to work on meaningful transformation initiatives collaborate with smart and supportive teams and help shape what’s next in AI and digital experience.

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